Transportation providers, from airports to airlines to rail, are competing heavily to improve the customer experience while also improving the bottom line. Our focus on the convergence of digital and physical spaces, monetization through media, and urban contexts will give a transportation subject matter expert a unique position to effect change. As a Transportation Client Strategist, with subject matter expertise in core or all aspects of transportation (air, rail, urban), you will be responsible for building and managing our transportation practice and associated client relationships and projects for Intersection. Your role will help develop our approach to transportation as it relates to cities and dense urban environments including strategy, research, business development and relationship management across a range of client engagements. You will help us implement solutions that will change the experience for the rider, whether he or she is in a station, or in the mode of transportation as well as by assisting the government agency utilize information to enhance mobility,
You’ll be an integral part of efforts to develop, implement and manage customer and product solutions, including new program value propositions, customer experiences, operational innovations and technology. It’s an ideal opportunity to demonstrate and grow your strategy capabilities, help us and our clients learn and innovate, and become part of a growing, winning team at Intersection.
You will be responsible for working with key customer contacts at multiple levels. You will identify and align business, product and technology objectives, discover customer pain points, offer recommendations, develop budget strategies and recognize current and future needs.
You will be a member of the Client Strategy team, working with Intersection executives and team members from across the organization to expand our reach as a strategic technology partner for our clients.
Intersection is a design, technology and media company committed to improving the urban experience at the convergence of digital and physical worlds. Intersection is the result of a recent merger between Control Group and Titan and is the first investment made by Sidewalk Labs. Sidewalk Labs is a Google Alphabet company led by Dan Doctoroff that aims to foster the development of technology products, platforms and infrastructure that help improve life in cities around the world.
Our unique set of assets focus on leveraging emerging trends in technology to improve quality of life in cities as well as create products to grow and develop businesses. With 12 offices, media in 60 markets, and 600+ people across the United States, we carry expertise in:
Strategy and Design, Technology Research and Development
System Architecture Design and Engineering
Software, System and Network Engineering
Our work spans across a variety of markets in cities, government, mass transit, airports and airlines, cultural institutions, retail, and telecommunication providers.
Intersection is also the lead company behind LinkNYC, the largest and most advanced public Wi-Fi and street furniture network in the world. By providing up to 10,000 communication hubs for city residents and visitors with free public wi-fi, access to communications, information and municipal services across the five boroughs that make up New York City. With this expertise and platform, Intersection aims to create an array of solutions to help make cities around the world more livable and connected.
Why it’s great to work at Intersection:
We’re home to a diverse community of creative thinkers and doers who aim to create better urban experiences. We thrive on innovative projects and platforms at the intersection of digital and physical spaces where large numbers of people gather, and where we can affect change at scale.
We believe that great ideas come from anywhere and that collaboration is what drives innovation. Working at Intersection means an opportunity to design the sorts of things that you would actually use, take part in their creation, and thenactually use those things -- like navigating New York City subways with our MTA On the Go kiosks or accessing the fastest municipal Wi-Fi ever conceived with LinkNYC.
Whether it’s encouraging our employees to host their after-hours special-interest groups in the office or creating a Twitter feed to let everyone know when fresh coffee has been brewed (we love our coffee), we’re also a team that has as much with fun with Halloween zombie hunts as we do collaborating on innovating projects.
By joining Intersection, you'll be collaborating with a passionate and talented team and contribute to improving life in cities around the world.
Intersection is an Equal Opportunity Employer.
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