Meesho is hiring a

Cluster Head- First Mile (Jaipur)

Jaipur, India
About the Team 

Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head FM - Jaipur will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. 
We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles problem-solving. 
At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce – not just in India, but globally. 
We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us :).

About the Role 

As Cluster Head FM - Jaipur, you’ll own the onboarding and training of partners. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area.  You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes.

What you will do

  • Own the onboarding and training of new partners for First Mile operations
  • Identify and onboard new partners onto the network on an ongoing basis
  • Track and own the performance of different partners in your cluster
  • Visit facilities to conduct audits and solve operational gaps
  • Ensure compliance with operational processes
  • Own and drive key operational metrics end to end and achieve performance targets

What you will need

  • Graduate or Post Graduate degree in any discipline
  • 3-5 years of work experience in the e-commerce logistics domain
  • Experience in partner onboarding and training in the First Mile and sorting operations
  • Experience in control tower and field operations will be a plus

About Meesho

Meesho is India’s fastest growing e-commerce company. We started in 2015 with the idea of helping mom & pop stores to sell online. Today, 5% of Indian households shop with us on any given day 😎. We’ve helped over 15 million individual entrepreneurs start online businesses with zero investment. We’re democratising internet commerce by offering a 0% commission model for sellers on our platform — a first for India. We aim to become the e-commerce destination for Bharat. How? Find out from our blogs!

We’re currently valued at $4.9 billion with marquee investors supporting our vision. Some of them include Sequoia Capital, Softbank, Fidelity, Prosus Ventures, Facebook and Elevation Capital. We were also featured in Y Combinator’s 2021 Top Companies List, and were the only Indian startup to make it to Fast Company’s The World’s 50 Most Innovative Companies in 2020. We ranked 6th in Linkedin’s Top Startups List 2021. Our strongest asset is our people. We have gender-neutral and inclusive policies to promote our people-first culture. Please check out meesho. careers for our openings.

Our Mission 
 Democratise internet commerce for everyone

Our Purpose
Har Indian ka APNA MARKET

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