MarketFinance is hiring a

Collections Executive

London, United Kingdom

At MarketFinance, our vision is for entrepreneurs to have the time to build the world we all want to live in. Frictionless access to funding helps make that happen. So, we provide entrepreneurs with the right business finance to solve their cash flow issues that get in the way of progress.

Our smart online platform was built from the ground up with entrepreneurs in mind, Over the last 10 years we’ve continued to innovate and enhance our products and services enabling us to gain investment from Barclays Bank, Santander Innoventures and Northzone ( the investors behind Spotify, izettle and trustpilot) and others. But it’s not all about technology, one of our biggest assets is our team of bright, talented and motivated people from all over the world. It’s one of the things our customers rave about on TrustPilot, and one of the best things about working here.

We're a team of bold and adaptive thinkers who have the courage to challenge and improve access to finance. We are one team, working together to help power up small businesses.

Our company values are:


We're focused on getting the important stuff done first. We don't get bogged down in long emails and lots of meetings, we find solutions (they're out there!) and get it done!

The only constant is change: we embrace change and learn. We ask and listen for feedback, and always provide it too.


We always put the whole company first - when we succeed collectively, we all succeed individually. Everyone has a voice, we listen to each other's opinions.

Hear from our Co-Founder, Anil Stocker, on his favourite MarketFinance moment:


What you’ll be doing

In this role, you’ll be providing essential support which enables the Collections team to accurately monitor agreements with debtors, prepare for formal insolvency procedures and build a robust and scalable internal process.

This is a great opportunity for personal development with training and mentoring from your manager to take your financial/lending administration or credit control expertise to the next level. We’ll trust you to prepare, check, register and file legal/security documentation while keeping all risk records and databases up to date. You will initially shadow the Collection Specialists and learn to confidently contact debtors to confirm validity of invoice and payment of the overdue trade. You will learn to liaise with clients to ensure repayment of overdue trades.

The Collections team will look to you to undertake vital administration which will be key to successful recovery of debts and abiding by strict legal frameworks. Part of your day-to-day responsibilities will be to assist in making sure payments are received from customers in a timely manner, support the collections specialists daily with all manners of the collection process and effectively manage all manners of administration within the collections team.

Our collections rate is consistently lower than the industry standard and your work here will be an essential part of our ability to maintain that. We know you’re independent but you’re also a great collaborator which is why you’ll be the Sales and Customer Success teams’ go-to person for collections-related queries. You’ll build strong relationships in a variety of areas, collaborating with the Operations and Investor teams as well as regularly liaising with Legal.

We’re revolutionising business finance and we can’t wait for you to jump in and join us.

You will preferably have relevant work experience in a financial / lending administration or credit


You’re excited by the challenge of revolutionising business finance.

You pitch-in and aren’t afraid to get your hands dirty.

You work hard and are passionate about achieving great results.

You’re independent, well organized and with a “make things happen” attitude.

You’re analytical, have excellent attention to detail and can work in a high pressure environment.


Not only will you have the opportunity to make a huge impact at one of the UK's hottest FinTech companies, you will also have access to:

  • Best in class share options scheme.
  • Innovation days.
  • Enhanced maternity leave.
  • Amazon Kindle and book allowance.
  • Clear career progression.
  • Private health coverage and half price Virgin Active gym membership.
  • Mentoring from industry leaders.
  • The opportunity to progress your career at one of the UK’s hottest FinTech companies.
  • 25 days of annual leave per year, plus your Birthday off.
  • Until we’re back in the office (with its roof terrace, table football and beer fridge) we make sure everyone at MarketFinance has all the equipment for an effective home office set up.

If this amazing role excites you, then get in touch ASAP!

We will do our best to reply to all applications, however if you have not had a response within 4 weeks, please assume your application has not been successful.

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