Remitly is hiring a

Compliance Team Manager

Dallas, United States

Compliance Success Team Manager

At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. We want to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every day.

Role Summary:

As a Remitly the Compliance Team Manager, you provide outstanding support to our Compliance team in Cork, Ireland. Your primary focus in this important leadership role is to build and highly engaged teams. This is achieved through coaching and providing guidance on career development, Remitly cultural values, personal and team performance, and overseeing the team's daily activities. You get to create an environment of empowerment for your team, and amazing experiences for your customers.

The ideal applicant for this role will have previous work experience in the online financial services industry and will be comfortable in an exciting and This role is based in our new office in Cork, Ireland.


Responsibilities:


  • Support Compliance Analysts to accomplish service promises as individuals and as a team
  • Manage the team's activities and the achievement of established service promises at you and at the team level building connections and trust within the team
  • Lead the team's performance management, career development, learning and development, and engagement
  • Communicate with relevant partners - Customer Success leadership, Site leadership, HR, Program Managers
  • Exhibits, investigative
  • Use business level affect understanding to report on relevant Goals.


Key Qualifications:

  • At least two (2) years experience as Team Manager/Lead in customer success, customer protection/fraud prevention or related field
  • function as part of a remote team, working with team members on important projects
  • Support with the detection of non-obvious patterns
  • Excellent English communication skill both in speaking and writing.

Who We Are:

Remitly is the largest independent digital remittance company headquartered in the United States, transferring over $5 billion in annualized volume from its customers in the United States, United Kingdom, Canada, and Australia to loved ones throughout the world. As a creative online money transmitter, Remitly is growing while maintaining high customer service, performance and compliance standards. Remitly is a licensed financial services company in the U.S., Canada, the United Kingdom, Australia, Singapore, and Ireland. Each of these jurisdictions requires, among other items, that Remitly maintain a comprehensive Anti-Money Laundering and Counter-Terrorist Financing program. You will help detect suspicious transactions and auditing risk processes.


Remitly is the largest independent digital remittance company headquartered in the United States, transferring over $5 billion in annualized volume from its customers in the United States, United Kingdom, Canada, and Australia to loved ones throughout the world. Remitly is a licensed financial services company in the U.S., Canada, the United Kingdom, Australia, Singapore, and Ireland. Our proprietary global transfer network includes its easy-to-use mobile app, which makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process. Remitly is backed by industry-leading investors, World Bank's International Finance Corporation (IFC), Naspers' PayU, Silicon Valley Bank, Stripes Group, DFJ, DN Capital, QED Investors, Trilogy Equity Partners, Bezos Expeditions, Founders' Co-Op, and TomorrowVentures. For more information, visit remitly.com.Remitly is an Equal Opportunity Employer.

Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.