Ocado Group is hiring a

Content Lead

Hatfield, United Kingdom

We are on a mission to transform the future of grocery retail through sustained technology innovation.”

Ocado Technology is putting the world’s retailers online using advanced artificial intelligence, robotics, big data, the cloud and IoT. We develop the innovative software and hardware systems that power Ocado.com, as well as the unique ‘Ocado Smart Platform’ which is being implemented by ambitious retailers across the world from Europe to America, Asia and beyond. With everything from websites to highly automated warehouses that we design in-house, our employees are skilled specialists with expertise across a wide range of technologies, working on cutting-edge innovations that are shaping the future of our society.

We are a fast- growing company: today we have colleagues in 7 development centre across the UK and Europe, with offices open in London, Hatfield, Welwyn Garden City (UK), Krakow, Wroclaw (Poland), Sofia (Bulgaria) and Barcelona (Spain), with a satellite office in Stockholm (Sweden).

We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment with inspiring projects that our people love. Core values of Trust, Autonomy, Craftsmanship, Collaboration and Learn Fast help drive our innovative culture.  But don’t just take our word for it, have a look at what our people are saying about us on Glassdoor.

What will I be doing?

This is an exciting opportunity for an experienced content creator to originate, develop and deliver high impact tech content to maximise Ocado Technology's engagement with its key audiences and stakeholders at a global scale. 

The Content Lead will work closely within the Technology Communications team to create compelling content that hits strategic objectives - in a variety of formats and across a range of platforms.  

The Content lead will liaise with key teams to ensure a wide range of stories are told through coherent, creative narratives that anticipate specific audience needs

Key responsibilities will include:

  • Support the wider tech comms team in researching, reporting, assembling and producing content in different formats and various digital platforms
  • Ensure the outcomes are consistently of the highest standards, for impact and added value
  • Ensure the outcomes are aligned with the business goals and brand identity
  • Closely follow the wider technology debate and ideate topical content campaigns that highlight Ocado Technology’s cutting-edge innovation, vision and culture
  • Build and nurture relationships with stakeholders across the business to generate content campaign ideas mapped to business objectives
  • Elevate Ocado Technology’s unique culture and values (trust, autonomy, craftsmanship, collaboration, learn fast and leadership) through suitable content campaigns
  • Manage the Technology sections of the corporate website, including ensuring text copy, video and graphic assets are kept fresh and engaging
  • Ensure content is optimised for Social and SEO
  • Contribute to the overall Technology Communications strategy, developing messages, campaigns and products that deliver awareness, amplification and acquisition
  • Lead and develop the deployment of those content and campaign ideas, including multi-platform, multi-media treatments
  • Constantly liaise with internal stakeholders to ensure there is a shared understanding of needs, no content opportunities are missed, and there is no duplication
  • Utilise data to improve usability, design and content; adapt strategy initiatives accordingly

We’re looking for people who reflect our values – people who can learn fast through experimenting; who are autonomous through taking ownership and driving innovation; who are collaborative and work well in high-performing teams. We value trust, honesty, and craftsmanship.

What we look for...

  • Proven experience in editorial leadership: impactful content generation, development and deployment across a variety of formats and platforms
  • Outstanding storytelling abilities to distil complex technical content on topics such as artificial intelligence, machine learning, robotics, automation electronics, mechanics, manufacturing, or logistics into engaging narratives that anticipate the needs of different audiences.
  • Thorough understanding of digital: what content resonates and how it travels, including but not limited to website, social media and SEO
  • Second to none attention to detail; eagle-eye for proofreading and nuance of language; credentials on ensuring the highest quality output
  • Strong team player who is self-motivated and able to multitask under pressure.  You have the ability to solve problems with positive outcomes.
  • Excellent time management skills and ability to prioritise work
  • Creative approach to both content issues and problem solving
  • Ability to build and maintain effective working relationships with a range of people, inside and outside of the organization
  • Passion for technology innovation and the pioneering work of Ocado Technology

 What we can offer you...

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. Within our flexible environment we can offer technically stretching work, a competitive salary and share schemes. Benefits include pension scheme, train season ticket loan (interest-free), free shuttle bus from Hatfield train station and of course, healthy Ocado retail staff discounts. 

We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events such as discussion sessions, conference briefs and external guest speakers. If you think you have what it takes to make a difference, please submit your application below.

Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. 

Please note: If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. 

Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity above gender, sexual orientation, race, nationality, ethnicity, religion, age, disability or union participation. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally.