ENJOY is hiring a

Content Marketing Manager

Menlo Park, United States

About Enjoy.

We believe human connections are an integral part of unlocking the magic of technology, so we’ve set out to change the way people buy technology products by adding the human touch. Enjoy was founded by Ron Johnson, the former head of all Apple Stores, as well as other former Apple design and retail executives.

When you buy with Enjoy, your tech purchase will be hand-delivered by a highly trained Enjoy Expert. The Expert will meet you with your new product wherever and whenever you want in as fast as four hours. Trust us, this is not about speed and delivery, it’s about the experience you’ll have with the Expert. Experts then spend up to an hour helping you get set up and started and maybe even show you a few tips and tricks. The best part of our service -- it's free!

Here’s a little video we made to explain it: What does it mean to Enjoy

 

About the role.

Are you the go-to person among your friends and colleagues for the latest pro-tips and insights on the latest gadgets? Do you love blogging and social media from Facebook to Periscope, Twitter to Reddit (and then some)? If you’re passionate about engaging in conversations, and creating and sharing remarkable content about the latest and greatest in tech, this is the role for you!

We’re looking for a technology evangelist, with SEO and lead generation skills, to build the Enjoy brand. As our Content Marketing Manager, you’ll manage the ideation, creation, and distribution of content as well as community management across the current Enjoy social media accounts. Working cross functionally with our creative and Expert team, you’ll build relationships with customers and prospects to support our company mission: to be the best way to purchase and experience technology.

What you’ll own:

  • All content marketing initiatives to drive traffic and engagement that ultimately lead to purchase consideration and customer retention.
  • Work collaboratively with a cross-functional team (including PR, creative, and field Experts) to deliver effective content that our audience is looking for and that meets business objectives
  • Develop and maintain content calendar to support product launches, Enjoy announcements and seasonal and trending topics
  • Write and post updates across channels on a regular cadence, and engage with the community as appropriate
  • Monitor social conversations and deliver best in class customer service for people reaching out on social
  • Measure and report on impact of social and search channels on key performance metrics
  • Explore emerging social platforms and test new channels as appropriate

 

Skills and experience:

  • 4+ years experience in marketing including creating content for the web and a growing social audience within the technology space
  • Experience working with top social media platforms including Facebook, Twitter, Instagram, as well as content management and blog platforms like Wordpress
  • Knowledge of SEO best practices, content categorization, distribution and measurement
  • Strong verbal and written communication skills, with ability to create high-quality copy in a short time frame
  • Experience turning data and insights into customer-facing content strategies and messages
  • Collaborative, team-oriented spirit with history of successful cross-functional relationships
  • Comfortable juggling multiple projects in a fast-paced, always on environment with a sharp eye for detail
  • Experience with Photoshop and Illustrator a plus