Copyright Operations Specialist

SoundCloud is a next-generation music entertainment company powered by an ecosystem of artists, fans, and thriving communities on the pulse of what's new, now and next in culture. As one of the world’s most influential cultural platforms, SoundCloud holds a singular market position as both a music-streaming service with the largest catalog of music, and an artist services and distribution business to help artists grow long-term, successful careers. 

As the world’s largest open audio platform, SoundCloud is powered by a connected community of creators and listeners who share, discover and influence what’s new, now and next in music and audio. Creators are at the core of everything we do at SoundCloud and we want to make sure their rights are respected and their content protected.

Are you passionate about creators and intellectual property in the digital age? We are looking for someone who wants to gain in-depth knowledge of digital rights enforcement and operations to join us as a Copyright Operations Specialist within the Business and Legal Affairs organisation out of our Berlin or London offices. You will be working with the SoundCloud community to educate people on how copyright law applies on the platform, as well as assisting rights holders and creators with protecting their content.

 Responsibilities

• Communicate with creators and rights holders about their copyright-related issues.
• Process reports of alleged infringement and resolve disputes related to blocked tracks.
• Improve operational processes for the team.
• Assist in or manage your own projects.
• Partner with business stakeholders to help ensure new products are compliant with copyright law and internal processes.
• Maintain the integrity of copyrighted content on the platform.
• Communicate emerging copyright issues to business stakeholders.
• Act as an internal advocate for creators and rights holders.

Qualifications

• Ideally, you’ve had experience of working within copyright operations, anti-piracy, music rights operations or a similar field and are rewarded by helping rightsholders and creators protect their content online.
• You are calm under pressure and diligent in your approach to solving problems and following operational processes.
• You have outstanding written and verbal communication skills in native-level English.
• You understand the importance of balancing all sides of an argument, and have the confidence and ability to consistently decide upon a path for resolving issues, especially when dealing with ambiguous or sensitive topics.
• You are a team player and have a willingness to work collaboratively to find solutions to complex issues, but are capable of working independently.
• You have a bachelor’s degree or equivalent and are OK with working the odd weekend or evening.
  
  

If you’re excited about working with us to support creators and rights holders in the SoundCloud community, we’d love to hear from you.

Benefits:

• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Employee Stock Ownership Plan
• Professional development allowance
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• We offer free German courses at beginning, intermediate and advanced
• Various snacks, goodies and 2 free lunches weekly at the office! 

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization. With this foundation, we aim to build a social platform and global community for everyone to create, discover, and share sounds. We acknowledge the challenges in our industry and strive to develop an inclusive culture where individual contributions are valued. We are dedicated to creating an inclusive environment for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status. 

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group (groups focused on people of color, LGBTQIA+ folks, and women). You may also participate in inclusive workshops, contribute to our Cultural Moments series, vote on organizations for the SoundCloud Community fund’s support, and more!