Clickatell Payd is hiring a


Cape Town, South Africa

Add your voice to the chat revolution:

Are you excited to work for a tech company on the front lines of innovation for some of the biggest brands in the world? Do you thrive in environments where challenging the status quo is the daily norm? If you’re an A player with energy, initiative, and focus on delivering top results, or as we refer to our teammates at Clickatell – a Champion – then read on.

At Clickatell, we’re upending the way companies connect, engage, and transact with their customers in chat. Chat is something you do every day with your friends, but it’s also a simple technology that we’ve helped our customers to use to accomplish pretty amazing things. Clickatell helps businesses power customer support, customer engagement, and payments all through chat apps like WhatsApp and Facebook Messenger.

Our customers are some of the most admired and recognizable companies in the world and our communications technology is used to reach more than 15,000 global brands every year. Our jobs offer you a chance to grow your career and work with global teams on technology that is quite simply changing the world.

We’ve grown by combining curious minds and quick smiles with a collaborative company culture where we never quit or settle, and always strive to create solutions that will change the world. It’s a big proposition, but it’s a mission our team takes on every day in an environment that provides you with the freedom to create and innovate, while having fun at the same time. We’re a fanatically friendly group that listens and puts each other first to accomplish great things together for our customers, our communities, and Clickatell.


We’re in search of a strong, Copywriter to We are looking for a creative Copywriter to write clear and concise copy for our website, email marketing, ads, eBooks, landing pages, and social media. Your words will inform and engage Clickatell's global target audiences. Our ideal candidate is a team-spirited, skilled and imaginative writer with an eye for detail. The individual in this role will report into the Director of Marketing Campaigns and is based in our Cape Town offices.

The role of our Champion:

  • Translate brand strategy and tone of voice into compelling creative concepts anchored by precise, crisp copy
  • Write snappy, strong headlines, subheads, and captions for content marketing, digital marketing, eBooks, email marketing, social media, digital advertising, ensuring all nail—and push forward—the brand tone of voice.
  • Ensure that all caption and technical copy is accurate and maps to marketing messaging requirements and product lists.
  • Ensure brand tone, style, and editorial integrity throughout every piece of written copy.
  • Discuss copy with senior team, and consolidate and respond to any feedback.
  • Consolidate and track all copy feedback during the revision process.
  • Help manage relationship with freelance copy editors, fact-checkers, and copywriters.
  • Support new content creation for landing pages, blog posts, events, and email campaigns.
  • Develop interesting and valuable content for sales, public/media relations, and employer branding.
  • Update and maintain Copy Guide, Library, and Messaging Architecture
  • Proofread and edit copy


Our Champion's journey thus far:

  • 3+ years experience working as a copywriter for a technology company, agency or consulting
  • Experience helping to shape a brand’s specific tone of voice
  • An ability to multi-task on multiple projects at once in a fast-paced, deadline-driven environment
  • Possess a smart, witty, insightful and inherently human writing style (shown in portfolio)
  • The talent to tell a story in 6 words or less
  • Strong, positive, clear communication skills; ability to articulate ideas, rationale and nuance
  • A knack for multi-tasking
  • Ability to think analytically and strategically (it’s not just about the words, it’s about the thinking behind them, too)
  • Ability to work with people across multiple categories and functional areas
  • Must be extremely organized and able to write quickly without sacrificing creativity
  • Ability to anticipate needs, innovate and flourish in a high volume, fast-paced environment
  • Bachelors Degree


Why you will love being here:

  • Healthcare, Retirement Fund and Risk benefit company contributions
  • Quarterly performance incentives
  • Reimbursable Communication allowances for internet and mobile phone bills
  • Half-day off on your birthday
  • 5 personal days leave a year, over and above your annual leave
  • Remote Working (our offices are currently open for essential use only due to COVID-19)
  • Ongoing Learning with access to books, team training workshops and professional development
  • Virtual activities, events, and coffee dates
  • Home office set-up with laptop, monitor, chair and UPS
  • Anniversary awards

To all Recruitment Agencies, we thank you for your willingness to assist us with this vacancy. As a company we have our own Technical Talent Specialists that has deep knowledge of what our company values in every employee and therefore are able to headhunt themselves. Furthermore we do not accept unsolicited CV’s, terms & conditions associated with the use of such CVs will be considered null and void.