Infobip is hiring a

Core Operations Engineer

Vodnjan, Croatia
Full-Time

You know you are doing a good job when:

  • Problems are quickly resolved in a highly professional manner, in varying critical and non-critical situations.
  • Platform KPIs are closely monitored to ensure that issues are resolved and internal resources are available.
  • You proactively suggest new implementation of monitoring systems and rules to prevent downtime and performance issues.
  • You provide continuous feedback to our internal teams of engineers to improve our products based on the needs of our clients.

More about you:

  • You are an engineering enthusiast looking to build a career in a dynamic environment.
  • You have a wide range of IT interests (e.g. basic knowledge of SQL, programming logic and computer networks).
  • You really care about clients, looking to provide the best possible experience.
  • You know that being supportive is a mindset; it’s in your true nature to be equally supportive to both your clients and your colleagues.
  • You are curious to learn how things work and what you can do to improve them.
  • You are not afraid to dig deeper and use your analytic approach to solve technical problems.
  • You are eager to progressively solve more complex problems.
  • You speak fluently to clients, partners, colleagues and engineering teams alike, in Croatian and English.

Why our employees choose us (and stay)?

  • Learning & Development – Our Core Engineer will go through an extensive training. Be ready to spend 2 months in Croatia to learn from the best!
  • Interesting & Challenging Work – The kinds of problems you'll be working on are diverse and engaging. There’s always something new and exciting in our support department.
  • Awesome Clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more.