Deliveroo is hiring a

Corporate Account Manager - Sydney

Sydney, Australia

Our mission is to bring the world’s best-loved local restaurants into everyone’s home or office – fast. We work with hundreds of the Sydney's best loved restaurants, including names like Jamies Italian, Guzman Y Gomez, Sake Junior and Miss Chu and many top quality independents to deliver their food to homes and offices everywhere. Our customers are as passionate about great food as we are, including an ever-growing number of large and prestigious firms.

The primary role of the Corporate Account Manager is to liaise between Deliveroo and our corporate customers to provide a world-class Deliveroo experience.

The responsibilities of the Corporate Account Manager will include:

  • Managing all corporate account requests, while liaising amongst your Senior Corporate Manager, the Corporate Customer Service Team, Driver Operations and the Restaurant Account Management Team.
  • Working with the Senior Corporate Manager and Customer service team to ensure complaints are passed onto the appropriate departments and handled quickly and effectively
  • Proactively nurture and grow each of your assigned accounts through any means necessary
  • Conduct a demo of all new clients once they are active on our platform
  • Follow up with each of your assigned accounts to demo new functionality as and when it's released
  • A genuine passion to provide the highest level of customer service
  • A keen eye for the most minute detail