Greenlight Planet is hiring a

Country Business Leader, Uganda

Kampala, Uganda
Full-Time

Greenlight Planet is a social, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive.  

Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa. Greenlight’s Sun King™ products provide modern light and energy to 30 million people in more than 60 countries.

From the company’s wide range of trusted Sun King™ solar lamps and home energy systems, to its innovative distribution partnerships, to its EasyBuy™ pay-as-you-go consumer financing model, Greenlight Planet continuously strives to meet the evolving needs of the off-grid market.

Greenlight stays in touch with underserved consumers’ needs in part by operating its own direct-to-consumer sales network, including thousands of trusted sales agents in local communities. But to reach most consumers, Greenlight partners with hundreds of of last-mile distribution companies, ranging from small retail wholesalers, to the world’s largest micro-finance institutions, mobile network operators, and energy companies.

Today, with over 900 full-time employees in 11 countries, we remain continuously impressed at how each new team member contributes unique and innovative solutions to the global off-grid challenge, from new product designs, to better training strategies, to more efficient logistical and after-sales service systems. We listen closely to each other to improve our products, our service, and ultimately, the lives of underserved consumers.

How Sun King EasyBuy Products Work

Sun King Energy Officers (or the Field Agents) visit their communities and households (Door-to-Door) to demonstrate and sell Sun King EasyBuy Solar Products, every day. Customers can purchase a Sun King EasyBuy Solar Home System and other products from the Energy Officers by making a small down-payment and agreeing to pay the remainder of the amount in installments over a pre-agreed period of time. Energy Officers are also responsible for ensuring that the Customers make payment to Greenlight Planet, using the multiple avenues available.  Customers make small, affordable periodic payments (at standard daily rates established and pre-agreed for each product) to purcahse light for a number of days. Their solar products will turn off automatically one the amount they have paid for is exhausted and until another re-charge is done. Once the product is fully paid off, it is unlocked and customers can enjoy unlimited access tot the product without any further payments.  

The Role

The Country Business Leader leads sales, collections and the entire business operation for the direct distribution of Sun King Solar products in Uganda. He/She is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire direct distribution network growing rapidly in a sustainable manner, with the help of a team that typically consists of Regional Business Managers, Area Business Managers, Sun King Store Executives and Energy Officers.

Key responsibilities for the role include: 

  1. In collaboration with the HR Business Partner, hires, retains and motivates the direct sales team for superior performance: The Country Business Leader aims to create a world-class winning team that is disciplined, process-driven and committed to deliver the best customer experience.
  2. Provides training to the team on several aspects of the business such as sales, collections, product, technical, inventory and logistics. The Country Business Leader ensures that the team is fully supported and led in the best professional manner demonstrating highest levels of integrity, ethics and professionalism while dealing with Sun King customers.
  3. Provides role clarity to the direct sales team in relation to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring that the sales team has a pre-agreed sales route/area to sell in, they understand how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot and are adequately supported at all times in case of questions and concerns.
  4. Drives robust field sales processes: Reviews sales and collection progress with the team in order to drive better collections in the country. 
  5. Keeps an eye on competition nationally and ensures that adequate measures are taken to protect and grow our business from competitive pressure in the country
  6. Resolves customer issues: Provides world-class support to our customers as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. 
  7. Controls Marketing & Other Support spend: Provides adequate marketing support & equipment necessary to all regions and areas ensuring that we get maximum return on investment for all the costs incurred in marketing, supply chain and store maintenance
  8. Grows Retail presence: Ensures the retail network in the country grows and that all retail related activities are followed per process

 The ideal Country Business Leader has:

  • At least six years’ sales experience managing distribution and channel driven businesses. Preferably having worked in a Micro-Finance, Banking or Telecom field sales role covering multiple geographies within the country
  • A Graduate Degree from an accredited University, MBA will be an added advantage.
  • Excellent communication skills in English and a local language
  • Passion for Greenlight’s social mission of bringing innovative, trustworthy, renewable energy and to underserved consumers
  • An entrepreneurial Spirit with qualities of being able to work independently and figure things out with innovative thinking, problem-solving skills and presence of mind.
  • Preference to work hands-on in the field, to understand the ins and outs of a growing business
  • An outgoing personality and history building strong relationships both internally and externally

We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia.  If this sounds like you, we would love to hear from you.

Greenlight Planet offers a competitive salary, a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise.

 

Greenlight Planet believes in equal opportunity for all people, everywhere. It is the reason we exist! So, regardless of your race, color, religion, sex, marital status, sexual orientation, national origin, HIV/Aids status, disability or any other protected characteristic as established by law, we will accept your application and make a decision based on your suitability for the position.

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