GoCardless is hiring a

Creative Designer

London, United Kingdom

We’re designing the future of recurring payments at GoCardless and we’re looking for a creative and passionate Creative Designer to help us do it. The right candidate will be passionate about designing for compelling brand communications and should be comfortable working on both digital and print projects..


GoCardless is on a mission to take the pain out of getting paid, so our customers can focus on what they do best. With the world shifting to a Subscription Economy, GoCardless is powering recurring payments across the globe via our world-first payments network. We've created a simple way of pulling payments directly from customers' bank accounts.


We process more than $15bn a year, for over 50,000 businesses in more than 30 countries, and we’re growing fast. Our API powers recurring payments for companies like Survey Monkey, Bulb and the Financial Times. It also enables partners including Xero, Quickbooks and Sage to help small businesses to save countless hours spent chasing customers for payments.


Design at GoCardless


It's an exciting time to join; we've grown from a start-up to a leading payments solution with an impressive track record of year-on-year growth. Working out from our headquarters in London, you'll join 400+ people in a passionate, data-driven and design aware environment. The Design function itself has grown from a small central team, into two strong disciplines with both Product and Creative Design working cross-functionally across the business.

Our designers come from a range of backgrounds, and we welcome diversity. If you’re unsure or even if you think your portfolio is not ready yet, please apply! We’d love to hear from you.

For an overview of the type of work we get up to, please take a look at GoCardless Design (@gocardlessdesign).


We’re looking for designers who believe in our values


Start with why.

Before beginning any project, you take a holistic view, using data and research to refine a brief and understand the problems you’re solving. You're aware of the technical implications of your design decisions, communicating with cross-functional teams to execute the creative.


Be humble.

You enjoy teamwork, empathise with team members and leave your ego at the door. You take shared ownership of projects and collaborate with designers, sharing knowledge and skills to always push our design forward.


Take pride.

You're meticulous and organised, taking pride in crafting every design, no matter the size. You enjoy exploring innovative ways to address problems and always look out for new processes to improve us as a function.


Act with integrity.

When faced with a difficult choice, you always do the right thing. Balancing user needs and business needs to arrive at the best solution.

What’s the role?


  • You’ll create and craft designs across a mix of print and digital channels: think of publications and reports, digital advertising, presentations, social media, websites and events.
  • You’ll be using your skills to communicate concepts and processes with an emphasis on clarity and understanding.
  • You’ll be comfortable in creating and adapting designs to a high standard across the board.
  • You’ll be pushing the boundaries of the brand whilst retaining consistency, ensuring brand integrity in different regions.
  • You'll be working closely with the Marketing and Growth teams, as well as other areas of the business, to achieve the best way of communicating the personality of our brand and landing our messaging.
  • You’ll be happy to get stuck into the smaller tasks as well as enjoying the more significant challenges.
  • You’ll be comfortable both working autonomously as the designer on a project or collaboratively as part of a larger team.
  • You’ll be collaborating with the wider design function to ensure the coherence of the end-to-end experience.




  • An excellent understanding of design concepts such as layout, colour, composition, use of space, typography and imagery. 
  • Experience designing for various formats across multiple touchpoints and demonstrating innovative ways to make the creative stand out within these channels.
  • Experience applying best practices to ensure designs are on-brand and executed to a high standard.
  • A strong portfolio of your work with examples of creative design across print and digital formats. Motion design is desirable, but not essential.
  • Experience using Adobe CC and Sketch.
  • Experience working with Marketing, Sales and HR stakeholders.
  • Ability to manage and complete multiple projects meeting agreed deadlines.


About us

GoCardless embraces diversity and is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We offer a varied package of flexible working and benefits policies. From flexible working hours and working from home arrangements, through to enhanced parental leave, pension packages and equity. GoCardless has a very family and work-life balance orientated environment. Our team comes from a variety of backgrounds and we embrace diversity – if you’re unsure, please apply.

In response to the COVID-19 pandemic, everyone at GoCardless has shifted to remote working since mid-March and will continue to work remotely until the end of the year. We are committed to support all employees during this time and continue to monitor the situation closely. Some of the actions we’ve taken to support the wellbeing of our employees as we transitioned to and continue working in a remote set-up are: subsidised home office equipment, remote workstation assessments, and remote wellbeing and social activities to stay in touch.

Find out more about Life at GoCardless: Twitter | Instagram | LinkedIn