SPARK Schools is hiring a

Credit Control Lead

Reports To: Financial Manager

About SPARK Schools

SPARK Schools is a network of affordable private schools implementing Africa’s first blended learning model for primary school students in Johannesburg, South Africa.

SPARK Schools is a high-growth, mission-driven, and innovative organisation looking for ambitious people to join our team.

Position Purpose:

The Credit Control Lead drives student achievement in the SPARK Schools network by ensuring that invoiced amounts are collected in accordance with the cash-flow budgets, thereby securing the long-term financial viability of the company and ensuring that a high-quality product can be delivered to students on a consistent basis.

The Credit Control Lead is integral to the SPARK Schools Support mission to create systemic change in South African education.

Responsibilities:

  • Managing a fast-growing credit control team
  • Oversight of the management of arrear accounts
  • Authorisation of accounts for legal handover
  • Reporting to directors on debt collection status, overdue accounts
  • Advising on improvements in credit control practices/processes
  • Oversight of accounts reconciliations
  • Assisting with collection of outstanding accounts through both telephonic and written communication when needed
  • Assisting with resolving of queries from customers
  • Oversight of administration and communications with customers/parents through SPARK Schools accounts parent portal
  • Interacting with other internal departments to obtain appropriate information to correct customer accounts where needed
  • Matric/Equivalent
  • Computer literate
  • Credit control/debt collection background
  • Corporate credit control experience a distinct advantage
  • At least 5 years experience in the above role, of which 2 years related to managing a team
  • Appropriate training or diploma relating to credit management
  • Ability to manage a team in a fast-growing environment
  • Ability to participate as a team member and achieve agreed objectives
  • Ability to manage relationships effectively
  • Excellent spoken and written communication skills
  • Ability to work under pressure, multi-task, and prioritise
  • An assertive but tactful manner
  • Calmness under pressure
  • An organised and methodical approach
  • Ability to work on strict deadlines and targets.
  • Good negotiation skills
  • Ability to explain financial matters firmly and clearly
  • Basic accounting knowledge - figure orientated
  • Administrative and computer skills
  • Excellent work standard and ethics
  • Self-motivated with a strong drive to deliver
  • Ability to solve problems
  • Grit: Persistence through challenges.
  • Excellence: A track record of high expectations personally and professionally.
  • Mission and Vision alignment: Understanding of and passion for the SPARK School's mission to provide excellent education at an affordable cost.
  • Self-reflection: Finding the capacity to bring your best self to challenges and opportunities.
  • Service
  • Persistence
  • Achievement
  • Responsibility
  • Kindness
  • Empowerment