Tandem Bank is hiring a

Credit Risk Oversight Manager

London, United Kingdom
We fully appreciate the current situation in relation to coronavirus and wanted to provide some assurances that as an organisation we are set up to work remotely. We are continuing as normal with all our recruitment and looking forward to receiving your applications and talking to you remotely on the phone or via video.

The role 

We believe people deserve better from their banks - so we've decided to build one that actually helps its customers! Our mission is to change an industry that is set in its way so that everyone can worry less about money and enjoy life more.

We’re building an amazing team in London and we’re looking for an ambitious and purpose-driven Credit Risk Oversight Manager to jump on board.

Reporting to the Credit Risk Manager, the Credit Risk Oversight Manager will be responsible for assisting the review of Tandem’s internal credit policies and contributing to periodic regulatory requirements.

This is a unique opportunity to translate your experience within Credit Risk Management into a Fintech environment. This exciting position sits within the 2nd Line of Defence and will give you exposure to a range of consumer credit portfolios and a fascinating opportunity to learn how risk is managed in a fast-paced new age bank.

The position will enable Tandem to build frameworks to manage risk as well as deliver sustainable growth and meet customer needs. To be successful in this role, it is important that you have strong analytical skills and the ability to work within a fast-paced environment.

If you’re innovative, curious, and not afraid of a challenge, we’d love to hear from you. Your voice, ideas and drive will always find a home at Tandem.


Our team

You will be joining a growing Credit Risk Oversight team that is part of a wider Risk team including Compliance and Enterprise Risk.

The 11 strong team contains employees with a broad range of skills from highly analytical to experts in conduct and policy oversight.

On a daily basis you will work closely with the Credit Risk Manager providing valuable insight and challenge into the banks Credit policies and asset quality for the Chief Risk Officer.


What you will be working on:

The successful candidate will be responsible for the following:

  • Overseeing the strong and sustainable growth of Tandem’s mortgage portfolio. With a key focus on Buy-to-let.
  • Review asset quality for secured and unsecured portfolios.
  • Drive ad-hoc analysis to understand drivers of movements in portfolio performance.
  • Review policies and processes for underwriting, collections and account management.
  • Drive the build of risk reward models and setting return hurdles.
  • Build the bank’s credit risk appetite framework.
  • Support the due diligence process for portfolio acquisition.


What we're looking for:

The successful candidate will demonstrate the following experience skills and behaviours:


  • Experience of hands-on credit risk management in a retail lending environment.
  • Deep subject matter expertise of the retail mortgage market, especially BTL mortgages.
  • Deep understanding of mortgage underwriting.
  • Experienced in building mortgage credit strategies.
  • Confidence to check and challenge senior management.
  • Strong stake holder management skills.
  • Strong intellect, excellent communication skills and energy.
  • Analytical mindset and a data driven approach to problem solving.
  • Live and breathe the Tandem values in every aspect of delivery.


  • Experience of operating in a 2nd line credit policy and oversight team.
  • Experience with unsecured asset classes such as unsecured loans and credit cards.
  • Experience of working with analytical models.
  • Exposure to capital and liquidity preferred but not necessary.


Qualities we look for:

  • A passion for championing the customer.
  • Motivated by purpose-led organisations.
  • High levels of personal and professional integrity.
  • An entrepreneurial approach with an ability to operate both at a strategic level and to be hands on.
  • Very sound judgment and business instinct with a desire to challenge traditional thinking.
  • Highly organised with a flexible approach to working.
  • Ability to encourage follower-ship, motivate and develop a diverse group of people towards a challenging goal.
  • Determined to succeed, high energy with humility and a strong personal drive.
  • A collaborative working style.
  • A very strong work ethic and a focus on delivery.



You can find our Applicant Privacy Policy here.

Tandem Money is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

Our mission is to build a business of the future, that improves people's financial lives.

No agencies please.