Slice is hiring a

CRM Associate (Belfast, UK)

Belfast, United Kingdom

About Slice:

Slice powers independent pizzerias with the specialized technology, data insights, and shared services they need to serve today’s digital-minded customers. This united network of pizzerias enables these small businesses to thrive against major corporate chains and form the nation’s largest marketplace for authentic pizza. Slice makes it easy for customers to order from their go-to shops and discover their next favorite. 

Pizza is at the heart of our communities. From birthday parties to gameday potlucks, life’s special moments are bettered by the craftsmanship and tradition found behind local pizzerias’ counters. We’re here to make sure these iconic small businesses serve our communities for generations to come by giving them the digital tools and services commonly found at big chains. Can you imagine what a small mom and pop pizza shop could achieve with the resources of Domino’s? 

The CRM Associate plays a critical role in helping grow Slice’s CRM program. You will be responsible for execution  of personalized communications for consumers across all channels and key touch points, including email, push notifications, SMS, and direct mail. This is a critical role with an opportunity to add impact by building the campaigns from the ground up and drive GMV. You will report to the Marketing Operations Team Lead. 

Read more about our initiatives here

What you’ll do:

  • Own day-to-day operation of CRM campaigns - campaign segmentation, email/push/in-app/SMS deployment, setting up A/B and multivariate tests, quality assurance, customer contact frequency
  • Work with the CRM Team manager to create campaign strategies and be responsible for campaign execution
  • Create and monitor marketing campaigns within Braze
  • Create weekly and monthly reports detailing campaign performance
  • Deliver personalized experiences across all CRM channels

Essential Criteria: 

  • 1+ years of experience creating campaigns in a CRM platform like or similar to Braze, Salesforce Marketing Cloud, Iterable, Adobe Cloud
  • Experience working with Litmus or similar program
  • Experience with HTML coding for email
  • Strong understanding of email best practices and CAN-SPAM compliance 
  • Excellent interpersonal skills and team player mentality 
  • Experience with data and analytics platforms
  • Result-driven mentality 
  • A "no task is too small" mentality 
  • Willingness to go the extra mile and develop a fascination for Slice

 

Benefits:

  • Market Leading Salary
  • Strong Pension contribution
  • Personal Health, Dental and Eye Care
  • Income and Death insurance
  • Cycle Scheme of up to £2500
  • £750 per annum self-learning budget/working from home allowance
  • Health and wellbeing benefits
  • Market leading Maternity and Paternity Schemes
  • Flexible working / Hours and WFH
  • Generous time off allowance and policies
  • Free Friday Pizza and Monday Breakfast
  • Fully stocked kitchen/snacks
  • Annual conference attendance and training/development budget
  • Substantial gym membership discount
  • Discounts for local Pizzerias

 

How to apply?

A CV gives us a good idea of your background, we are interested in your latest work and projects. Education is great to see, but it's not overly important to us. If you have them, be sure to include links to any personal projects, blogs, contributions, or anything you want to add to your application.

 

We operate like a startup, so being self-motivated, curious, and flexible is a good start. You prefer to come up with your own solutions to problems but are not afraid to ask for help. You enjoy making suggestions for how to improve our product and business, no matter the department. You’re the kind of person who roots for the underdog. And lastly, this job will probably be a lot easier if you have a soulmate-level love for authentic pizza.

My Pizza Slice Ltd is an equal opportunities employer and we value Diversity. We appreciate the differences in style and perspective as we believe it adds value to the organization, and we aim to recruit like-minded employees. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.