Tinder is hiring a

CRM Manager

West Hollywood, United States

Tinder brings people together. With tens of millions of users and a presence in every country on earth, our reach is expansive—and rapidly growing. Your work here can change the world. As a member of our Marketing team, you’ll be part of a multidisciplinary group of strategic thinkers, storytellers, artists and some pretty hilarious campaign professionals. We are looking for a CRM Manager to help us connect with our users via email and push notifications. If you are creative, clever and resourceful—if you know how to capture the world’s attention and champion the brand at every turn—we want to hear from you.

In this role you will:

  • Manage email & push communications for our global audience.
  • Lead CRM efforts and develop new concepts for increasing retention and keeping our users engaged.
  • Develop strategy for customer segmentation, targeting, and reporting for our customer lifecycle program.
  • Ensure that email channel delivers properly across all major email providers & have the technical chops to improve email deliverability if we run into delivery issues.
  • Collaborate with marketers and designers to gain insight into how CRM can delight our customers throughout the world.
  • Get your work seen by a global audience who are passionate about our product. This is an amazing portfolio opportunity.

We're looking for:

  • Experience managing high volume email channels on a global scale.
  • Track-record of delivering push notification campaigns that are personalized, timely, and engaging.
  • A candidate who has developed a customer lifecycle strategy for a large consumer tech company.
  • Strong technical understanding of marketing technologies associated with CRM.

What's in it for you:

  • Be a part of an early stage startup with incredible growth opportunities.
  • Daily catered lunches, endless snack supply, kombucha and cold brew on tap.
  • Basketball court and yoga classes.
  • Holiday celebrations, beach parties, happy hours and more.
  • Amazing office space in West Hollywood within walking distance to bars, restaurants and more.