Shopee is hiring a

Cross Border Customer Operations

Ho Chi Minh City, Vietnam

Job Description:

  • Follow up with Cross border team to execute their requests in time with planning
  • Coordinate with related teams to consolidate information of requirements.
  • Collaborate with other functional teams to produce online content
  • Identify loopholes and suggest ideas to improve the process.
  • Generate new ideas and explore new ways to improve user’s shopping experience and seller experience.
  • Other tasks assigned by Team Lead


  • Careful, details oriented, pro-active in execution & project management.
  • Proficiency in reading & writing English. Able to speak, read and write Mandarin Chinese is a plus.
  • Good at communication and problem-solving.
  • Team players, positive attitude
  • Eager to work & learn is a fast-paced environment with tight deadline.
  • Fresh graduates are welcomed to apply.
  • Advance Excels skill and/ or knowledge of MySQL/ Power Query is a plus