Love coaching and developing Customer Care teams to increase customer happiness? Do you have a passion for improving tools and processes at scale and inspiring an energetic team to provide world class support for our customers?
Gusto is seeking a Customer Care Leader in our growing Denver office. Our team is passionate about helping small business owners by acting as their trusted advisors and are responsible for acting as their advocate internally to influence our product decisions and roadmap. You will be an integral part of the team with a high level of responsibility and room for growth. The ideal candidate will lead a passionate Customer Care team to increase customer happiness, coach and mentor team members, and help to scale a quickly growing company.
Here’s what you’ll do day to day:
Here’s what we’re looking for:
Gusto offers payroll, benefits, and workers’ compensation to small businesses across the United States, from bike shops in Virginia to tech startups in San Francisco. Our investors include top venture capital firms like Google Capital and Kleiner Perkins Caufield & Byers, plus the founders of Instagram, Stripe, and more. To learn more about our values, benefits, and life at Gusto, visit gusto.com/careers.
This job has been filled or removed by Gusto.
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