Carvana is hiring a

Customer Experience Media Producer

Tempe, United States

Customer Experience Media Producer



At Carvana, we sell cars, but we’re not salespeople. Since 2013, we’ve been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that’s $Trillion with a “T”).

With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360° photographs of our vehicles’ interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we’ve built a no-pressure, no-haggle online car buying experience that save our customers time and money.

For more information on Carvana, take a look at our company introduction video.


You'll need to be a great communicator, a brand ambassador, and possess the know-how to get the job done.

We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once.

In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.

In our downtime we have ping pong and corn hole (or “bags,” depending on where you’re from) tournaments. However, the pace is pretty quick around here, so you'll need to be prepared to keep up.



Carvana is looking for an enthusiastic and experienced individual to join our team as a Media Producer. The Media Producer will be responsible for producing, shooting, editing, and preparing videos, designs, and a variety of media content for the Customer Experience team. We are looking for a capable self-starter who will be responsible for creating and delivering unique, exciting, and impactful media content that supports our organizational effort to provide ideal customer experiences. The ideal candidate is experienced with solid foundational knowledge and a technical affinity for production, as well as post-production, motion graphics, and animation. This demanding and creative role requires a responsible person with excellent communication and organizational skills and the ability to work collaboratively in a team environment. 



The Media Producer position is responsible for creating media and video content for the organization’s Customer Experience team. This role will work with the leadership across multiple departments to design, develop, and deliver the media solutions which include hype videos, educational and training videos, testimonials, weekly broadcasts, content for company events, and more. 

  • Edit video and audio recordings to the highest industry standard for use in educational products.
  • Create & edit motion graphics to excellent standards, requiring Adobe Creative Cloud expertise, specifically in Adobe Premiere and After Effects.
  • Live production duties require skilled knowledge of production equipment (cameras, audio, video recorders, lighting equipment, and microphones) for location and studio production. In addition to understanding the technologies related to videography, lighting, audio recording, captioning/transcription, and direction.
  • Essential job duties require knowledge of video streaming and transcoding techniques; along with advanced skills in Cinematography, Lighting, Teleprompter, Direction, and all other aspects of post-production.
  • Accurately archive existing video assets. Create archiving standards for future use, such as naming conventions and file size/type requirements



  • Bachelors degree preferred
  • High School Diploma or equivalent required
  • 1+ years of experience in media content production
  • Extensive experience with Adobe Creative Cloud, Pro Tools or Logic
  • High proficiency in using Adobe After Effects
  • High proficiency in using Adobe Premiere Pro
  • Proficiency in using Davinci Resolve
  • Proficiency in Adobe InDesign
  • Proficiency in Adobe Illustrator, Adobe Captivate or Articulate Storyline is a plus
  • Excellent time management and organizational skills
  • Ability to manage multiple projects simultaneously
  • The ability to plan, schedule and meet deadlines
  • Be able to provide a portfolio of your individual work


The Media Producer, Customer Experience will be a salaried full-time position based in Tempe, AZ. Regular on-location filming in Tolleson, and at our offices and vending machine in Tempe.  


  • Full-Time Salary Position
  • Medical, Dental, and Vision benefits
  • 401K with company match
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization
  • Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development

Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

This role is not eligible for visa sponsorship.