Warby Parker is looking for a Lead to manage a team of Customer Experience Advisors on our Nashville team. As a Lead, you will play an essential role in ensuring our team is delivering a top notch experience to each and every one of our customers by coaching, mentoring, and developing Customer Experience Advisors. You will also work with your team to knock customer’s socks off every day with absolutely stellar service!
What you'll do:
Who you are:
About Warby Parker:
Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By engaging directly with consumers, we’re able to offer ultra-high-quality, vintage-inspired frames for $95 including prescription lenses and shipping. We focus on the bigger picture, too: social innovation is woven into the DNA of our company, and for every pair of glasses purchased, a pair is distributed to someone in need.
Because all work and no play makes a dull office, we fill our days with snacks, surprises, pneumatic tubes, and, when appropriate, costumes. As a full-time team member at Warby Parker, you can also look forward to team outings, guest speakers, volunteering opportunities, and brain-stimulating activities.
In 2015, Fast Company named us the #1 Most Innovative Company. We’re also a certified B Corporation, which means that we are held to the highest standards of social and environmental performance.
Some benefits and perks of working at Warby Parker:
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