We’re Farewill, we build simple, beautiful products to change the way the world deals with death. We’ve grown to lead our industry, becoming the biggest (and favourite) will writer in the UK within 2 years of launching.
In the last 12 months (among other things), we’ve raised almost £100M for charity, been on the front page of a national newspaper, averaged 9.6/10 on Trustpilot (with well over 1500 reviews, some so good you’ll swear they’re fake), headlined a Radio 4 show, and formed major national partnerships with organisations across the charity, insurance, and mortgage industries.
We're at the forefront of legal technology, playing a crucial role in modernising important legal services, and are now preparing to launch a brand-new direct to consumer probate product on the back of our latest funding round.
We are looking for a number of Customer Operations Specialists to join our busy team, and continue providing a great, empathetic service to our customers. This is a great opportunity to get involved at a friendly and fast-moving startup!
In your first 12 months you’ll be:
If this sounds like what you’d love to be doing, we can’t wait to hear from you. If you’re not sure that you exactly fit the above criteria but the role interests you, please get in touch anyway. Personality and attitude is just as important as experience!
(L-R, Emily (Full Stack Developer), Helena (Full Stack Developer), Karan (Will Specialist), Ollie (Customer Operations Lead), Tom R (CTO, Co-founder), Tam (Head of Product), Kit (Will Specialist), Constance (COO), Lorraine (Head of Legal), Tom H (Lead Product Designer), Kiran (Partnerships Executive), Victor (Lead Product Designer), Holly (Operations Associate), Dan (CEO, Co-founder), Natasha (Head of Partnerships), Jessie (Will Specialist))