We’re looking for several Customer Operation Specialists to join our growing Wills and Probate teams at Farewill.
This is an amazing opportunity for Customer Support Specialists to get involved at the start of a process which will help revolutionise the UK will and probate industry. You will help shape the team, the product and processes as we look to replicate our success with online wills. This is a great opportunity for people looking to kick start their career at a friendly and fast-moving startup, while making a genuine difference to people during their time of need.
In your first 12 months you’ll be:
Hopefully, you’ll have some or all of the following:
If this sounds like what you’d love to be doing, we can’t wait to hear from you. If you’re not sure that you exactly fit the above criteria, get in touch anyway. Personality and attitude is just as important as experience!
What we offer in return:
At Farewill, we’re out to change the way the world deals with death. Helping people to take control, personally and financially, of what matters to them after they’re gone.
We launched our first product - our will-writing service - in December 2016, and since then we’ve grown to be the largest will-writer in the UK. We’ve recently launched our second product, Probate.
Our growth to date has been driven by an exceptional product (see our customer reviews) and key strategic partnerships. We’ve been featured in Forbes, The Times, The Guardian and on Radio 4 among others. We're also making waves in the charity world - with over £100 million raised for charities on our platform from gifts left in wills.
We’re a creative, focused team who love what we do. We have backgrounds in design, technology, behavioural psychology, and management consultancy. We love to learn from each other and our customers, and grow together as a team.
Based in our lovely office in Haggerston, we’re backed by some of the best investors in Europe - from the founders of Transferwise and Zoopla, to Kindred Capital, SAATCHiNVEST, JamJar and DMGT.
This is an unusual, fascinating, and emotional area to work in – if you’re up for a big challenge we’d love to meet you.