We’re Trouva, the marketplace for independent boutiques and Europe’s top e-commerce startup (we’ve got the trophy to prove it). We are anti-chain and anti-same; we stand against the uniform and the ubiquitous. We're proud to be an award winning company building the offline to online platform for bricks and mortar shops, which handles inventory management, merchandising, AI-led recommendations, and logistics; offering an even better service than the online giants - with instant click & collect, worldwide shipping and 1 hour delivery (our quickest was in just 22 minutes!).
As a result of our efforts, we've been recognised as one of the 5 fastest growing Companies the UK (The Next Web Tech5), and have been backed by VC and Angel Investors whose successes include Secret Escapes, Net-A-Porter, and Farfetch (BGF Ventures, Octopus Investments, Index Ventures & LocalGlobe). We’ve been covered everywhere from Vogue to TechCrunch and have been recognised by the likes of Maserati 100, the UK's Future Fifty and Forbes 30 Under 30.
The company is growing rapidly - we now have offices in London and Lisbon, and an ever expanding community of boutiques across Europe. As a result, we’re constantly on the hunt to find exceptional talent, who share our vision and are fiercely passionate about what they do. Based in our offices in central Lisbon, a Customer Service Advisor will be the first port of call for Trouva customers and our community of boutiques; who wants to deliver the highest level of customer service at all times.
What you'll do:
Who you are:
What you'll get in return
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