Are you interested in languages, education and technology and want to work in one of the world's best EdTech startups? Then join us and be part of an ambitious and talented team that revolutionises how we learn languages.
Busuu is the app that makes learning a language easier for everyone and proves that learning a language must not be done in a classroom.We are the world's largest language learning community with over 100 million users from 190 countries, growing at up to 30,000 new users per day. We make learning a language easy by combining AI-powered courses with instant feedback from our global community of native speakers and live tutoring from qualified teachers across the world.
If you are passionate about languages, want to work with smart, creative, energetic people and possess the initiative, confidence and good judgement to make independent decisions every day - then you are probably the perfect addition for our growing team.
What does a Customer Service Agent do at Busuu?
You'll be the first point of contact for our users who have questions, problems, feedback and compliments! Our Customer Support team is the face of Busuu and the main way our customers communicate with us. Your day will be varied, as you will not only work with the customers, but also participate in initiatives across the company and get involved in cross-functional projects.
What we are looking for from a Customer Service Representative at Busuu
Not ticking every box or think you’ve got that unique set of skills we haven’t realised we need? Get in touch anyway; we’re always looking to add great people to our team.
Due to the nature of the role, current role requires the following working hours:
Being a part of Busuu - How do things work:
We are acutely aware that we are in unprecedented times and like all companies we need to adapt to this in order to safeguard our Busuu community. In order to do this we are constantly reviewing the government guidelines and adapting accordingly to accommodate the physical and mental wellbeing of our employees. In the current global climate, some of our team events are virtual and some of our benefits have been amended.
At Busuu we want to ensure that you have access to some great benefits:
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