DealDash is hiring a

Customer Service Internship - Finland

Internship

COMPANY DESCRIPTION:

DealDash is an Internet retailer & brand promotion platform.

Our mission is to offer the most exciting way to discover and win brand named merchandise while offering brands a powerful way to build brand awareness & increase sales without jeopardizing their pricing power.

Our fun & exciting shopping platform, described as the fair & honest alternative to traditional penny auctions, is used by more than 5,000,000+ US shoppers. Our unique business model has allowed us to form strong partnerships with the world’s leading brands & retailers like Walmart and Sears, who are today using the DealDash platform to move their inventory.

Founded in 2009, the company is one of Finland’s fastest growing e-commerce companies (Kauppalehti Kasvajat award 2013), having quickly grown from zero to 40M+ EUR revenue, 100% from the US market. In 2013, DealDash was awarded Finland’s Ernst & Young Entrepreneur of the Year award and has officially been recognized by both TEM and President Sauli Niinistö for its contributions to the Finnish economy.

The DealDash team is made up of highly-motivated, analytical and entrepreneurial professionals who work collaboratively to provide top-notch recreational shopping experiences for our customers. We challenge each other in an open and candid environment, no matter what our job title is, so that we may all grow and improve together.

Some fun facts about DealDash:

  • Our team is spread out over 6 countries
  • 14 nationalities
  • We offer a $6,000 resignation bonus to anyone who resigns!
    (We believe people who work at DealDash should only do so because they love it, not because it's their only option financially)
  • Every employee talks to Customers every week, no matter what your function! We love our Customers!
  • 92% of our revenue comes from repeat buyers! (And we are growing!)
  • We believe in:

  • Putting the Customer first in everything we do
  • Small teams with lots of autonomy
  • Making data driven decisions
  • Being candid, fair & honest
  • Maintaining a flat meritocratic org structure
  • Managing through social trust, not control
  • Allowing people to work from wherever and whenever (with a few exceptions), results matter, not hours
  • If you feel our values match yours, then come and join the team!

    JOB DESCRIPTION

    Are you looking for an internship position in a high growth tech company? Are you seeking a company that can provide you with rapid career progression?

    Are you technical, intelligent and enjoy dealing with people?

    Keep on reading, we may have the right job for you!

    We are looking for several Customer Service Interns for rotating shifts (incl. evening, night and weekend) five days a week. This position is available for a length of six months, spending the first two weeks for training in our downtown Helsinki office and then possibility for remote work for the remaining period. We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.

    Your responsibilities include:

    - Answering customer inquiries via email.

    - Answering customer inquiries via live chat.

    - Answering customer inquiries by phone.

    Our internships are available immediately, so please apply ASAP!