Scopely is hiring a

Customer Service Lead

Culver City, United States
Scopely is seeking a Customer Service Lead to lead all aspects of Customer Support for one of our acclaimed mobile games. The ideal candidate has a deep understanding of customer service operations, embodies world-class service, and exhibits exceptional adaptability and judgment in every way.

As an ideal candidate you must have a strong passion for games, and you know what it takes to ensure that player communities flourish. You exhibit the necessary dedication to become a product expert in the games you will own on behalf of Customer Support, and you thrive under pressure with competing priorities. Most importantly you understand that player experience is paramount, and you take ownership of that cause with each and every interaction both cross functionally and with our players!

At Scopely we pride ourselves in providing an enriching work atmosphere where skill-sets are learned and honed. If you are excited to join us in that journey, and you possess the experience and skill-sets highlighted, then Scopely is the place for you!