iboss has created the first and only Secure Cloud Gateway specifically designed to solve the challenge of securing distributed organizations. Built for the cloud, iboss leverages an elastic, node-based architecture that provides advanced security for today’s decentralized organizations and scales to meet the ever-increasing bandwidth needs of tomorrow. The iboss Secure Cloud Gateway is backed by more than 100 patents and protects over 4,000 organizations worldwide, making iboss one of the fastest growing cybersecurity companies in the world.
iboss is looking for a talented and experienced Customer Service Representative professional to join the Orlando Florida team.
Primary function is to manage inbound customer support calls expediting them to engineers, and scheduling future support calls.
Responsibilities also include assisting with daily office operations including interfacing with the corporate HQ, maintaining schedules, and providing support to the Engineering Managers and employees.
The duties and responsibilities described above are essential functions of the job. The qualifications below are representative of the knowledge, skills, qualities, and/or abilities required Qualities desired for the position is someone who is a self-starter, quick learner, has a professional demeanor, excellent phone etiquette, organized and reliable
The duties and responsibilities described above are essential functions of the job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
This position is not eligible for sponsorship of work visas