Azimo is hiring a

Customer Service Specialist - French Speaker

Kraków, Poland

Company Overview

Azimo is the better way to transfer money worldwide.

We’re fast, safe, simple and you can do it all online, or on your mobile, to fit in with how we live today. And we were created with the explicit mission of cutting the costs of sending money home. So more money can reach the people, families, communities and even countries that need it.

Started in 2012 we’ve rapidly grown into the world’s largest online only money transfer service. We have two centres of operation, in London and Krakow, and employ around 100 people. Oh and we’re a team that’s cosmopolitan, tech savvy, open-minded and willing to climb the mountains and swim the oceans. Unless it’s raining.

Azimo is an equal opportunities employer and strongly support diversity across the people who work here.


Azimo is currently looking for a fluent French&English speaker. With the business growing it is imperative that we get the right people into the business to help us drive forward. We will want you to do the following:


  • Provide excellent customer service via e-mail and chat
  • Troubleshoot and work with the Operations team to resolve customer issues
  • Proactively represent Azimo online & on social media
  • Work towards improving our digital products and our portfolio of partner companies
  • Acquire Azimo fans!

Requirements

  • Fluent in both French and English
  • A people person, happy to talk to customers and win them over
  • Degree-level education
  • Computer literate
  • Customer focused, flexible and able to think outside of the box
  • Excellent written and communication skills
  • A real team player: someone who sees work as more than a job, wants to have fun, get involved and be part of something exciting
  • Persistent, able to work under pressure and to deadlines

Benefits

  • Working in one of the hottest FinTech Startups in Europe
  • Competitive salary and discretionary bonus
  • Private Medical Healthcare
  • Multisport card
  • Use of MacBook Air
  • Weekly team lunch
  • Office snacks and lots of coffee!
  • Possibility to work from home on Fridays
  • To work in a truly special team – we believe in what we do!

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