Guideline is looking for a Customer Success Associate to join the Customer Success team.
Must live in FL, MA, MD, ME, or NC (Eastern Time)
This is the perfect opportunity for someone who loves to troubleshoot and assist others with finding the best solution. You may not know what the answer is, but you will put in the effort and will stop at nothing to get to the bottom of things! You prioritize your workload and know nothing but Inbox Zero. Most of all, you enjoy working with others and excel in building relationships!
Customer Success makes sure that our customers have a great user experience. We are a highly collaborative group and work closely with the Client Development and Customer Operations teams. The company relies on us to maintain customer satisfaction and high retention rate.
Everyone should have a simple, affordable way to save for retirement. At Guideline, our plans are low cost and highly automated. This makes it easy for companies to offer a valuable benefit—and easy for people to invest in their financial future with confidence.
The expected Salary for this position is $65,000 annually. Compensation is determined by numerous factors such as your qualifications, experience, and work location.
Flexible vacation policy
401(k) with matching contributions
100% paid employee insurance coverage
Annual learning and development stipend
Sabbatical after 5 years of employment
Guideline provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.