RPost is hiring a

Customer Success & Business Development Representative

At RPost, we help businesses communicate better. Our RMail service (RMail.com), powered by Registered Email technology, empowers email users with delivery visibility, proof, privacy and productivity tools, and our RSign service (RSign.com) makes it easy to prepare and send documents or forms for e-signature, with configurable templates and advanced document management tools.

We are looking for customer success & business development representatives to manage a territory of SMB accounts (Small and Medium Business) and follow up with new leads to set appointment for our inside sales team.

What you'll be doing:

  • Manage your own territory of accounts, with full responsibility on customer satisfaction, upsells and renewals
  • Become an expert on how to present our RMail and RSign solutions to customers and prospects by phone
  • Qualify prospects and set web based meetings with target prospects
  • Use Salesforce.com to record activity
  • Meet a daily metrics of daily and weekly performance. Must be able to make 50+ outbound calls daily and professionally interact with VP and higher level executives.

Your compensation will include a base salary and incentives for hitting or exceeding target goals.

Requirements

The successful candidate must have:

  • Minimum availability of 20 hours per week
  • Previous experience in a customer success, customer service or business development role.
  • Working experience in a telesales or account management role with 50+ dials per day.
  • Experience with Salesforce.com
  • A passion for new and cutting edge web and software technology
  • Excellent communication skills (verbal, written, telephone presentation and listening abilities)
  • Adept with online presentation tools such as WebEx and GoToMeeting.
  • Strong technical skills -- Outlook, Word, Excel, PowerPoint
  • Experience selling SaaS to legal industry, health providers, and insurance agents & brokers is a plus

Benefits

We offer an employee friendly environment, competitive compensation, health insurance, casual dress environment and true opportunity for extensive career growth.

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