Yieldify is hiring a

Customer Success Consultant

New York, United States
Full-Time

What does the job involve?
As an analyst you will work across a wide variety of verticals with consultants developing and delivering bespoke client strategies to target site abandonment, lead generation and customer engagement. It is a multi-skilled role of client interaction, data analysis, commercial awareness and creativity. The results for your clients are the focus of everything we do as a company.

JOB REQUIREMENTS:
·         Learn how to understand a client’s online business model, creating a set of objectives and a constantly evolving project plan for testing and personalization to directly address the client’s online objectives
·         Set up the reporting framework for each test, establishing key metrics for evaluation and reporting and analyzing them on a regular basis through the campaign
·         Analyze campaign data, produce custom reports and present to the client the performance of the campaign, present insights and create action plans based on the data
·         Work with a variety of people including clients, technical services team and creative design team
·         Work with product management and engineering resources to coordinate new feature development, in line with our client needs and to stay ahead of the industry
·         Supporting clients on technical implementations, CRM reporting and other valuable client data sources to understand reporting and supporting metrics from a business level

REQUIRED SKILLS AND MINDSET:
·         Quantitative degree from a top tier University, such as Maths, Engineering, Economics or Physics
·         Analytical mind who loves to dive deep into data, identify patterns and generate insights for the benefit of our customers
·         Commercial acuity and deep understanding of client online business.
·         Self-motivated, fast learner with the ability to operate independently.
·         Ability to understand client motivations and creative in finding ways to address them
·         Ability to prioritize responsibilities and work efficiently
·         Meticulous approach, pay close attention to detail with efficiency
·         Flexible, dynamic and creative to get the results needed