Located in Silicon Valley, Apptimize is revolutionizing mobile apps by letting app owners optimize apps live, with zero coding and no re-deployment. We provide an end-to-end solution for mobile product managers and app owners to edit any element of an app and evaluate its effectiveness though A/B testing. We are Y Combinator graduates and our investors include Google Ventures, Merus Capital and other top investors. Founded in 2013, our small team includes 6 MIT alumni, 3 ex-Googlers, 1 Wharton MBA, 1 MIT Masters in CS, 1 CMU CS alum, 1 “20 under 20” Thiel fellow and our CEO won the prestigious Forbes 30 under 30 award in 2015. Candidates often remark we’re the strongest team they’ve ever seen:http://apptimize.com/team/
Our mission is to raise the bar when it comes to the mobile experience and invent technologies critical to every app.
Putting our customers' success above all else. The Customer Success team is essential to any subscription based business model, and the CSM role is a critical piece. Ensuring that our customers' are getting the most value out of our platform and taking advantage of the offering in the best possible way. The CSM is a trusted advisor in a domain that is largely wide open. Strong propensity to build relationships and drive value through a consultative approach. Ability to drive expansion business and renewals based on the level of strategic direction we are providing our customer base.
This person needs to be a thought leader, negotiator, and consultant with our customers' interests at the forefront.