Customer Success Manager
(London, United Kingdom)
Who are we
Lightspeed (TSX/NYSE: LSPD) powers the businesses that are the backbone of the global economy. With smart, scalable, and dependable point of sale systems, Lightspeed provides all-in-one solutions that help restaurants sell across channels, manage operations, engage with consumers, accept payments, and grow their business, both online and offline!
Headquartered in Montréal, Canada, Lightspeed has grown to be a true multinational company and currently has offices in Canada, USA, Australia, United Kingdom, Ireland, The Netherlands, Belgium, France, Switzerland and Germany. We are a grown-up, ready to take over the world with our unprecedented focus on the customer and technology, helping our customers #makeitdatadriven and whilst providing a culture of inclusion, diversity, leadership,
We're passionate about enabling people to do their best work. Come work with us and find out what you can do!
Our Customer Success department is at the heart of the company and therefore closely involved with our Product and Development teams, support, operations, marketing and customer management. We are therefore looking for someone who enjoys multitasking in a culturally diverse and exciting environment of different countries, customers and products. You definitely want to be part of the Lightspeed family!
As a Customer Success Manager, you will be responsible for
What you’ll be bringing to the team:
Nice to have, but not necessary
What’s in it for you?
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.