Lightspeed is seeking full-time energetic, driven and empathetic individuals to join our team as Customer Success Managers. Reporting to the Product Specialist Team Lead, CSMs are responsible for developing and nurturing relationships with Lightspeed's customers. You will be responsible for managing all post-sales onboarding activities and maintaining customer satisfaction. The ideal candidate will have experience dealing with customers in a technology-based environment, and will not be afraid of a fast-paced, high-energy setting.
Now we get to brag: Lightspeed provides retailers and restaurateurs the simplest way to build, manage, and grow their business while creating a better customer experience. More than 40,000 businesses processing over $15 billion in transactions annually use Lightspeed’s mobile POS and newly acquired eCommerce platform to manage inventory, customer preferences, sales, and analytics to get a complete overview of their business in one place. Founded in 2005 with offices in Canada, USA, and Europe, Lightspeed is backed by Accel Partners, iNovia Capital, Caisse de dépôt et placement du Québec (CDPQ) and Investissement Québec (IQ). With our recently acquired eCommerce platform SEOshop, Lightspeed is growing into an omnichannel solution for mid-market businesses worldwide. Our culture is focused on enabling people to do their best work. Come work with us and find out what you can do!
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