At Quantexa we believe that people and organizations make better decisions when those decisions are put in context – we call this Contextual Decision Intelligence. Contextual Decision Intelligence is the new approach to data analysis that shows the relationships between people, places and organizations - all in one place - so you gain the context you need to make more accurate decisions, faster.
Founded in 2016, Quantexa helps organizations make their data more meaningful, and is the world’s leading software company providing a single networked view of internal and external data as an input to analytical and AI models. From compliance, fraud, anti-money laundering and credit risk to customer intelligence and master data management, Quantexa partners with Global Tier 1 Insurers and Banks, Government Agencies and Technology companies to deliver Contextual Decision Intelligence.
Headquartered in London with significant offices in New York, Boston, Toronto, Sydney, Singapore, and Brussels, Quantexa is continuing its expansion, building on our core values of Determination, Ambition, Teamwork and Accountability.
Customer Success exists at Quantexa to own the journey of our customers, driving proven business value and successful outcomes throughout our engagement with them. Our objective is to build a strong, trusted partnership with our customers, expanding our relationship with them across multiple solution suites and lines of business, retaining them for life.
If you have a passion for advising customers through a consultative customer journey, get in touch.
We are recruiting for a Customer Success Manager with a strong background in big data platforms, enterprise architecture . Customer Success Managers play a key role in Quantexa by being the voice of the customer internally as well as helping our customers develop and execute upon their data and architectural strategies, enabling them to do more with our technology. You will obsess daily over our customers’ roadmaps and their journeys towards using the power of Quantexa across the enterprise.
What You'll Do
Quantexa is proud to be an Equal Opportunity Employer. We’re dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Regardless of race, beliefs, colour, national origin, gender, sexual orientation, age, marital status, neurodiversity or ableness – whoever you are, if you’re a curious, caring, and an authentic human being who wants to help push the boundaries of what’s possible, we want to hear from you.
In order to be considered for the role:
You should have experience with some of the below:
Why join Quantexa?
We know that just having an excellent glass door rating isn’t enough, so we’ve put together a competitive package as a way of saying thank you for all your hard work and dedication.