Livestream is hiring a

Customer Success Representative

Brooklyn, United States

Customer Success Representative

Livestream is looking for a tenacious customer success representative to join our account management team.  Our customer success organization is a team of passionate, commercially-minded people who are fanatical about client service, and are relentlessly committed to helping our customers succeed by any means necessary. Our customer success representatives help nurture Livestream’s existing customer base to improve customer engagement, grow accounts, and drive renewals.

Core Responsibilities

  • Manage pipeline of upcoming account renewals
  • Identify and pursue account growth areas
  • Meet and exceed monthly and quarterly revenue objectives
  • Demonstrate thorough understanding of Livestream products and customer needs in order to grow existing relationships and to anticipate and prevent cancellations

Requirements

  • Hands on experience, understanding, and working knowledge of video production
  • One year of customer service, inside sales, or sales development experience
  • Excellent communicator with an outgoing personality
  • Highly motivated and self-driven to achieve personal and team goals
  • Organized

How to Apply

If you are a natural problem solver who is driven to satisfy customers, we’d like to hear from you.  CVs sent without cover letters will not be considered, so take a moment and tell us why you want this role.

About the Company

Livestream isn’t just the greatest company on the planet, it’s also the #1 live video platform. We make it easy for anyone to bring their event to life online. Customers like Electronic Arts, Adidas, SpaceX, NBA, RISD, Tesla, IMG, 92Y, Marvel, and the World Economic Forum trust our platform to reach their customers around the globe. Our team of 150 is located in five offices on three continents. We offer highly competitive compensation and benefits. Learn more at http://www.livestream.com.

Livestream does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.