Job Title: Customer Support Agent, otherwise known as Director of Happiness
Location: Franklin, TN (Greater Nashville Area)
Reports to: Head of Customer Experience
At Axe Wellness, we’re striving to create some of the best products, content and education systems in the health and wellness world. And while we have a lot of successes under our belt, we're just getting started. As a Customer Support Agent, aka Director of Happiness, at Axe, you will be the face of the company to our customers. Your mission is customer happiness. We want our customers to have memorable, incredible experiences with our team that make them customers for life.
Ultimately, you’ll be the on the front line for the #1 fastest growing company in Tennessee and 2nd-ranked natural health website in the world.
Most importantly, you'll see first hand how your work helps millions of people live healthier, richer lives.
What you’ll be doing
The learning curve will be steep. The speed will be a blur. But if you’re willing to put your head down and do the work, you’ll be a key member of the customer support team for a company transforming lives around the country and world.
From a modern open concept office to healthy kale snacks in the kitchen, Dr. Axe is laid back, fast paced place to be. No one breathes down your neck. We hire great people who don't need to be micromanaged.
We offer standard health insurance benefits, basic life insurance and access to affordable vision, dental and disability insurance. Competitive paid time off is a given and after a year of being on the team, both paid maternity and paternity leave are offered. We are passionate about living healthy lives and offer free Dr. Axe products and affinity programs with local, holistic providers
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