Traditional corporate cards were designed to make you spend more with complex rewards programs that encourage wasteful spending. In contrast, Ramp’s mission is to increase the lifespan of businesses with intelligence & automation designed for high-performing finance teams. We make financial rigor easy by enabling real-time visibility and understanding of every dollar spent. Over 1,000 customers are now using Ramp for over $1 billion in annualized transaction volume.
Ramp was founded in 2019 by the same team who built, scaled, and sold Paribus to Capital One. We are the fastest growing NYC startup, having achieved a unicorn valuation of $1.6 billion in less than 2 years. Ramp has raised $320 million in funding from investors including Stripe, Goldman Sachs, Founders Fund, Coatue Management, D1 Capital Partners and Thrive Capital, as well as over 50 angel investors who were founders or executives of leading companies.
About the Role
Ramp is looking to hire foundational phone customer support agents to help support our customers as we scale. We’re looking for agents with an intense customer focus and passion for helping people, agents who are hungry to learn all about our product, and folks who are able to communicate effectively with both customers and an internal team. As a customer support agent, you will work closely with the customer support lead, account management, sales and engineering teams on reporting, documenting and responding to customer feature requests, issues, and investigations that you’ve done on unique customer cases. You’ll be the first line of defense for our customers on our phone lines and the voice of the customer to the rest of the team!
What You’ll Do
What You Need
Nice to Haves