Docler Holding is hiring a

Customer support representative

Budapest, Hungary

Everything big starts small. What was once a small garage project is now named the most valuable hungarian company on Forbes’s list in 2019!

We are always looking for the best and brightest to join our ever expanding #Doclersquad, so what are you waiting for?


A bit about the job:

We are looking for someone who would love to help our customers. You should enjoy making complicated situations simple and painless and have a passion for our products. You’ll be responsible for providing unique customer service related to our web services. You’ll also help us interact with customers via live chat, create and edit knowledge database. In addition, you may be expected to pick up the phone as needed to help customers answer more complex questions, however, 90% of customer engagement is via email or live chat. You’ll work in three shifts but with exceptional conditions which is only available at our company in Hungary.

You’ll be expected to answer about 50-75 emails/inquiries per day once you’re fully up to speed (3-5 months or thereabouts). This is a significant volume, so be sure that you’re ready and able to deal with that kind of daily load – you’ll get all the help you need along the way!

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