Here at Robinhood, our mission is to democratize access to the financial markets. We are a team of engineers and designers, and we hold the products we craft to highest standard. We believe that exceptionally engineered systems - not marble office buildings on Wall St - are the cornerstones of establishing trust.
Robinhood is committed to providing the best customer experience to a new generation of investors. As a Customer Support Representative, you will be a critical contributor to Robinhood’s overall narrative and report directly to the Head of Customer Support. In this role, you’ll be the front lines of interaction with our loyal customers. We are looking for personable and tech-savvy professionals to help support our rapidly growing customer base by responding to inquiries through email, phone, and social channels. This is a great opportunity to join a team that’s leading growth and customer acquisition initiatives at one of the Bay Area’s most-talked-about startups.
As a Customer Support Representative you’ll:
Some things we consider critical to being a Customer Support Representative:
If you’re ready to dive in and guide our customers through a complex financial landscape, then go ahead and apply — we’d love to hear from you!
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