Looker is hiring a

Data Analyst, Customer Support - UK

London, United Kingdom

Looker is on a mission to bring better insights and data-driven decisions to every business. Everything we do is aimed at making sure our customers love every aspect of Looker, from our products and technologies to our ease of doing business and our support. We are looking for curiously brilliant individuals to join our team as we reinvent data analytics. Get data driven and see yourself at Looker.

Our customer base is growing rapidly, and so must our capacity to meet their needs, answer their questions, and ensure maximum business value is derived from our unique product.
Looker is seeking a Support Analyst to provide phenomenal service to our customers, based out of London, UK. This role requires that you reside in (or are willing to relocate to) London, and are authorized to work for any UK employer without requiring visa sponsorship of any kind.

The Customer Support Analyst is responsible for bringing Looker’s best practices, innovations and capabilities to our customers to deliver world class support, while also driving adoption, usage, engagement and delight. You will deliver technical leadership coupled with a deep understanding of business intelligence and data modeling, thus ensuring overall adoption and driving greater business value and satisfaction. This high-touch, rapport-building position requires strong communication skills and a desire to give our customers the personal attention that they need to have a fantastic experience with our product.