TRAFI is hiring a

Data Community Manager

In TRAFI we are on a mission to increase usage of public transportation. Our unique platform allows local transport authorities to analyse and optimise their public transport to make it more efficient, predictive and reliable.

Currently we are experiencing a global growth and we need exceptional people to run data community management operations in Mexico. The role holders will be responsible for public transport data quality assurance, data community growth, providing our users with unconditional happiness, communication and overall assistance in Spanish speaking markets.

If you’re nuts about public transport, your self-motivation level is sky-high, you’re attentive and detail oriented at your nature - you’re the one.

What you'll do

  • Lead the local public transport data community in Mexico and Spanish speaking markets
  • Ensure and update the quality of data within the app
  • Grow users' community and engagement with the app
  • Monitor and post the news about public transport changes
  • Collect and respond to users’ feedback in an efficient manner
  • Ensure customer satisfaction while they are using the service