Eventbrite is big, bustling marketplace where anyone can post an event in minutes or buy a ticket in seconds. The Fraud and Trust & Safety teams make sure that all of that goes smoothly. Our organizers get paid, and our attendees find great experiences. And that happens reliably even as we launch innovative features and expand into new markets across the world. Our data scientists make sure we keep up without our organizers knowing even we’re there by designing low profile, high precision solutions to the ever-changing landscape of threats.
The Risk and Trust & Safety group is a small, high performing, multi-disciplinary team ranging from chargeback specialists and fraud analysts to data scientists and engineers, all working toward the common goal of keeping Eventbrite users safe. We expect everyone to be vigilant for emerging problems and innovative solutions. We expect high quality contributions from every team member. And we expect even more in terms of supporting each other to make that happen.
You’ll make sure the right needle gets pulled out of the right haystack every time by developing high precision fraud and spam detection algorithm. You’ll work with our fraud and trust experts to understand all the nitty gritty details of what’s working well and where we need to fill gaps. You’ll leverage our in house decisioning platform to quickly test, improve, ship, and track models. And you’ll collaborate closely with our dedicated engineering team to make sure your solution makes it from the lab to the field exactly
THE SKILL SET
- Fluency with machine learning and data mining techniques and concepts
- Proven ability to craft and track complete solutions to real world problems using statistical methods
- Ability to succinctly and accurately explain a complex solution to any audience
- Strong experience with data processing in Python (>2 years)
- Comfort with SQL and an ability using it to make sense out of messy data (>2 years)
- Advanced Degree in Relevant Field
- Understanding of big data processing technologies like spark, hive, or presto
- Practical experience in risk, spam, payments or related topics
- Active Eventbrite user with a passion for live events
WHAT WE OFFER
At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.
In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.
We care about your mental health and wellbeing
Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.
Ongoing training and career development is an important part of our culture
We offer unlimited access to courses in Udemy, language exchange programs, internal training, wildtalks, workshops and weekly sessions with our CEO
Work-life balance is extremely important to us
Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.
Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.
IS THIS ROLE NOT AN EXACT FIT?
Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.