Agoda is hiring a

Data Support Engineer

Khwaeng Pathum Wan, Thailand

Overview:

Agoda is the largest and fastest growing online hotel booking platform in Asia. And as a Priceline Group company, we are part of the largest online travel company in the world. We have the dynamism and short chain of command of a startup and the capital to make things happen. What’s stopping you from getting in touch?

Bangkok:  While it’s 30°+ outside, our engineers don’t sweat, knowing they have the coolest jobs out there. Working in one of the largest international Internet employers headquartered in Asia, your work has an impact on what we do around the globe. 

We move fast – why wait ages to see your ideas go live?  Work on tough challenges, safe in the knowledge that you are surrounded by people as smart as you are (if not smarter!) to help solve them.  And while we’re on the subject, Agoda people come from over 65 countries:  It’s an incredible technical creative melting pot.  

Technology is not just what we do – it’s at the heart of who we are.  We put cutting-edge technology in your hands so you can help us change the way people run their lives. We want you to come here so they can get there – and get your career going places, too.

Responsibilities:

As part of the Data team, the Data Support team takes care of all incidents, questions and problems regarding to data from all Agoda business. Our products are OLAP, cubes, aggregation data, dashboards and reports that would help business to effectively perform data-driven-decision. Also, other teams have internally developed software and applications. Most applications are fairly database intensive and web based.

This function requires constant communication to business users and also within Data team and Quality Assurance, Software Development, Database Administrators and Project Management, to communicate the issue and understand the update and impact. Additionally, the workload will include fast turnaround of ad-hoc reports on Agile methodology and support other technical end user for operations.

Qualifications:

    • Bachelor’s Degree in IT related field / Computer Science or equivalent experience
    • Knowledge of SQL query, data warehouse and BI solution
    • Service-minded, Multi-tasking and Problem-solving person, Good communication skills, Fast learning and willing to learn non-technical business and industry knowledge
    • Strong English, in speaking, reading and writing
    • Ability to work independently and as a team player
    • Experience in ticket based systems, incident management is a plus
    • Fresh graduate is welcome