Ocado Group is hiring a

Delivery Planning Analyst

Hatfield, United Kingdom

We are a team of analysts that specialise in extracting and interpreting data to identify efficiency opportunities with a multi-million pound scope, directly impacting thousands of colleagues and hundreds of thousands of customers. We pride ourselves on making quick affirmative decisions and data is the driver to make this happen. We have billions of data points at our disposal, mapping the customer journey from the time they log on to the website to their orders arriving at the door.

From picking orders in our automated warehouses, to our transport operations on the road, we look to maximise profitability whilst improving our customer offering. This can range from the short-term configuration of planning processes to long-term logistical strategy, shaping the future growth of Ocado.

As a Delivery Planning Analyst, you will be making decisions about how we balance delivery efficiency with on time performance to increase the number of customers we can serve to the highest possible standard.  Working with key stakeholders across the business to optimise how and where we deliver, you will use your analytical insights to guide what we do. You will also have your own areas of specialisation, taking ownership of projects and building tools of your own conception.

What will you be doing?

  • Deep Data Analyses and Reporting. We have millions of data points across all of our cutting edge Warehouse’s, including our larger fulfilment centers and smaller spokes.
  • Project Management and Support. Whether it is your own idea you are proposing or a project related to our Warehouses from a planning perspective, you are helping, you will be involved in different projects across the department.  
  • Working closely with the Planning Team. This team will rely on you to provide them with up-to-date to and accurate data on our Warehouse operation, giving them insight on key KPIs. 
  • Problem Solving. With our Warehouse operation growing rapidly and with even bigger growth plans ahead, new challenges and insights for you to tackle. 

About you

  • Accomplished analyst with experience working in multi-function, fast paced environments, OR
  • Operational, commercial or customer-facing role with strong analytical mindset
  • Exceptional quantitative & qualitative problem solving skills
  • Strong command of Excel, VBA and/or analytical SQL, or similar to these (e.g. SAP, SPSS, SAS, programming experience)
  • Comfortable communicating with senior management and key stakeholders, both within the business and externally

About Ocado Group 

When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re a FTSE 100 business developing our own groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!

Transforming an industry means also transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for the brightest talents to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.

Only a 20-minute commute from London King’s Cross and with a free shuttle bus provided from Hatfield Station to the office


Ocado employee experience is very important to us. As well as keeping a smile on your face with weekly massages, a games room, coffee shop, weekly food samples and amazing food hall to satisfy your daily breakfast and lunchtime taste buds. All Ocado employees are offered a benefits package of - 25 days holiday + the option to buy an additional 3 via salary sacrifice, 15% discount on your weekly Ocado shop, pension, share options, discounts on gym memberships and much much more….

Our values: we’re in it together, we are proud of what we do, we can be even better.


Looking for a job?

Delivery Planning Analyst at Ocado Group looks great, right? We have dozens of similar job posts on our site, interested? Leave your email and we'll send the best matches.