AXS Job Board is hiring a

Dev Ops / Site Reliability Engineer

Charlotte, United States

Carbonhouse, a division of AXS /AEG has been creating event-driven websites promoting engaging and interactive experiences for live audiences since 1999. Not only are our solutions beautiful, but we’ve established the best practices for innovation across the live industry.

With over 300 venues and sports team clients world-wide (including The O2 London, STAPLES Center, Barclays Center, the arenas of dozens NHL & NBA teams, and some of the most historic performing arts theaters in the country), our sites are visited by millions of people each year. That’s millions of reasons to join our team. Visit for our full portfolio.


The Role 

We are looking for our next Dev Ops/Site Reliability Engineer to help manage the quality, security and performance of our applications and the AWS cloud environments that host them. In the SRE role you will be working directly with Developers, QA, Infrastructure Engineers, Security and Compliance, Account Management and Incident Management teams to ensure the best uptime, resilience and performance from our applications and cloud infrastructure.



  • Participate in incident management and on-sale support
  • Build and maintain robust monitoring for application and system health
  • Manage monthly patching and maintenance of critical production systems
  • Build and maintain local developer environments to ensure uptime and reliability
  • Maintain strict security and compliance requirements



  • 2-4 years in a Site Reliability, Dev Ops or Systems Engineering position
  • Experience with cloud native environments built in AWS, Azure or GCP 
  • Experience with containers and container orchestration platforms
  • Experience with continuous integration and continuous delivery
  • Experience with infrastructure as code related languages and tools
  • Experience with systems monitoring, alerting and automation


What’s in it for You?

  • Our solutions have been developed in-house exclusively for the events and venue industry
  • Not only will you get to support some of the largest sporting events and entertainment brands, but you’ll also get to enjoy them with retreats to concerts and sports events
  • Play an important role in managing the quality, security and performance of our applications and the AWS cloud environments that host them.
  • Carbonhouse team members stick around! Average tenure is 8+ years
  • Conference budget for on-going learning and talent development
  • Flex hours with Hybrid Work Environment in Charlotte, NC (#6 best places to live US News & World Report)


Curious about the typical interview process for this position? Here's what to expect:

  • Stage 1: Recruiter interview - 30 min 
  • Stage 2: Hiring Manager Interview -  30-min  
  • Stage 3: Technical/Open Discussion Interview - 45-min  
  • Stage 4: Onsite visit- 30-60 min (optional)


Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.  

To learn more about our culture and values, visit:


More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.


We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. 

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