Remote

What is PerfectServe?

PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.

By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.

We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.

DevOps Engineer

Remote (U.S. or Canada)

About Us

PerfectServe is a forward-thinking technology company that specializes in the secure medical communications and scheduling business. We are dedicated to nurturing talet and fostering innovation in the ever-evolving world of DevOps. We are looking for a DevOps Engineer to join our team and grow with us as we continue to expand our operations.

Position Overview

As a DevOps Engineer, you will have the opportunity to work closely with experienced professionals in the field of DevOps. This role is perfect for someone with a passion for cloud native computing technologies, who is eager to learn and contribute to the success of our projects. You will be an integral part of our team, assisting with the maintenance and optimization of our infrastructure while gaining valuable hands-on experience.

Key Responsibilities

Assist in the management, monitoring, and scaling of our Kubernetes clusters.
Collaborate with senior team members to improve our CI/CD pipeline and automate deployment processes.
Support the development of infrastructure as code (IaC) solutions using Terraform.
Participate in troubleshooting and resolving operational issues under guidance.
Contribute to the implementation of security, compliance, and disaster recovery best practices.
Learn and optimize infrastructure for cost efficiency and performance.
Be part of the on-call rotation to provide support during critical incidents.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
Some prior experience or coursework related to DevOps concepts and practices.
Familiarity with containerization and orchestration concepts, such as Docker and Kubernetes.
Basic understanding of Terraform or similar infrastructure as code (IaC) tools.
Interest in cloud platforms, such as AWS, Azure, or Google Cloud.
Willingness to learn and adapt in a fast-paced environment.
Strong problem-solving skills and a passion for technology.
Effective communication and collaboration abilities.

Preferred Qualifications

Relevant certifications or coursework in DevOps, Kubernetes, or Terraform.
Exposure to scripting and automation using Bash, Python, or similar.
Curiosity and eagerness to stay updated with DevOps trends and technologies.
Previous exposure to monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
Enthusiasm for working in a collaborative, team-oriented environment.

What We Offer

Ablity to work from home.
Competitive compensation and opportunities for growth.
Comprehensive benefits package, including health, dental, vision, and retirement plans.
Mentorship and guidance from experienced DevOps professionals.
Access to cutting-edge technologies and hands-on training.
A supportive and inclusive work culture that values learning and development.

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

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