Planned Parenthood Los Angeles is hiring a

Director, Behavioral Health (LMFT/LCSW) - Los Angeles, CA

Los Angeles, United States
Planned Parenthood Los Angeles is seeking an experienced Director, Behavioral Health with excellent clinical and communication skills to work full-time in our Downtown Los Angeles Headquarters.  Responsible for the leadership for all behavioral health operations, policy, clinical services, and strategic planning.  Oversee a Behavioral Health Department for both teens and adults and create processes for referrals from health centers and other PPLA programs, as appropriate.  Responsible for quality improvement and serving as subject matter expert for behavioral health training and development programs.  Manage the expansion of behavioral health services across the affiliate, with a focus on effective integration with PPLA’s current clinical services, and is responsible for the supervision of all staff therapists.  The Director will work closely with the Behavioral Health Manager of the Wellbeing Centers Initiative and maintain clinical oversight of behavioral health therapy services for teens and parents.  Implement and maintain relationships with community based providers of behavioral health to develop a robust referral system.
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 52+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

  • Current Marriage and Family Therapist (LMFT) or Licensed Clinical Social Worker (LCSW) license in the state of California required
  • A minimum of 7 years of post-graduate experience with at least 2 years of direct clinical services including at least 6 months of experience in crisis work
  • A minimum of 5 years of program management/administration
  • A minimum of 3 years of experience supervising staff
  • A minimum of 3 years of experience providing behavioral health services to adolescents, young adults, and clients of all genders
  • Comfortable working in a paperless environment including the electronic management of all client information
  • Ability to travel to multiple health center sites as needed
  • Must meet Los Angeles County background check requirements via Live Scan fingerprint clearance

Clinical/Patient Care Responsibilities:

  • Working knowledge of service lines within Behavioral Health Care Treatment services and how to access and reference regulatory standard related to each type of service line within the Behavioral Health Scope
  • Direct, coordinate, and participate in the development and implementation of behavioral health program and services
  • Develop goals, objectives, policies, procedures, functional strategies, and priorities that balance both PPLA core services and behavioral health care needs
  • Act as liaison with LA County Mental Health, Department of Public Health, and LA Care
  • Ensure that all appropriate policies and guidelines are followed and that programs are staffed with adequate resources to maintain expected levels of service
  • Maintain an effective working relationship with behavioral health community-based providers
  • Conduct or participate in negotiating contracts with outside vendors, consultants, or organizations
  • Prepare, administer, and monitor the program budget to ensure the accomplishment of program and service objectives within budget restrictions
  • Provide highly complex staff assistance to senior level management on program issues and clinical needs
  • Select, supervise, train, and evaluate clinical, professional, and volunteer staff
  • Possess a high level of clinical knowledge and expertise regarding the study and treatment of patients with emotional, mental, or psychological disorders
  • Exhibit strong and effective communication skills, including high-level interpersonal skills to manage and supervise a diverse workforce

Management/Administrative Responsibilities:

  • Provide general oversight and supervision for all health service delivery within the program.
  • Collaborate closely with appropriate PPLA Staff to problem solve and find solutions for the benefit of patients and staff
  • Collaborate closely with the VP of Education in regard to the Wellbeing Centers Initiative
  • Participate in the development, revision, implementation, and evaluation of behavioral health practice standards, guidelines, and Policies and Procedures based on current literature, research, and practice
  • Collaborate with the Medical Director or Chief Medical Officer and Senior Directors of Clinical Services and Health Center Operations, to complete new hire and annual performance and competency evaluations of direct reports
  • Serve as a clinical resource for Agency staff regarding behavioral health protocols and patient management
  • Ensure clinical compliance with PPLA protocols consistent with PPFA, federal and state standards
  • Oversee updates to PPLA’s Medical Standards and Guidelines and ensures successful implementation into clinical practice
  • Manage expense reports, time cards, and requests for time off from work for LMFTs/LCSWs
  • Work closely with the Medical Director or Chief Medical Officer, Chief Operating Officer, and/or Senior Directors of Clinical Services and Health Center Operations in program development and evaluation processes
  • Foster team development between licensed and unlicensed staff
  • Collaborate with Patient Services leadership team in developing meeting agendas as needed
  • Attend clinic staff, clinic management, and general staff meetings and in-services as applicable
  • Participate in Task Forces or committees as needed and/or as requested
  • Participate as a member of the Patient Services leadership team to ensure the provision of high quality, cost effective medical care and excellent customer services provided by program staff
  • Complete performance management plans and appropriate disciplining action as it pertains to the LMFT/LCSW behavioral and clinical performance
  • Work collaboratively with Human Resources for interviewing and hiring of new LMFT/LCSW staff, as well as performance management follow-up
  • Enforce strong internal and external customer service standards of all program staff

Educator Responsibilities:

  • Serve as a role model for the professional development of staff, colleagues, and others
  • Promote and encourage professional growth and development
  • Develop, supervise, orientate, and manage the training of licensed and unlicensed Behavioral Health program personnel
  • Utilize advanced principles of adult education to participate in direct and indirect patient education
  • Provide input in the development of patient education materials
  • Participate in activities/programs which benefit the community
  • Work to ensure understanding and acceptance by colleagues, other professional consumers, and the community at large, of the role of the LMFT/LCSW
  • Recognize ethical, legal, and professional issues inherent in providing behavioral healthcare

Quality, Safety/Risk Management Responsibilities:

  • Collaborate with the Quality Assurance Manager to identify and assist with the development, solicitation, and implementation of corrective plans of action
  • Perform Quality Management chart reviews in collaboration with the Performance Management Team
  • Manage LMFT/LCSW performance issues in designated center(s)
  • Work closely with other LMFTs/LCSWs to understand areas of improvement and create solutions
  • Consistently communicate quality review findings to LMFTs/LCSWs and work collaboratively to develop an improvement plan
  • Adhere to protocols related to quality, safety/risk management

Generous salary and benefits package includes:

  • Medical, dental, and vision coverage options for you and eligible dependents
  • Free basic life/AD&D policy with additional voluntary coverage options
  • Short Term Disability, Critical Illness and Accident policies
  • 403(b) Retirement plan with up to 3% employer match
  • Medical and Dependent Flexible Spending Account plans
  • Public Transportation and Commuter Pre-Tax Reimbursements
  • Generous vacation, sick, and holiday benefits

Planned Parenthood Los Angeles is an Equal Employment Opportunity and Affirmative Action Employer.  We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Los Angeles County Ordinance No. 184852.

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