Vantage Data Centers Management Co LLC is hiring a

Director, Compliance - Europe

Greater London, United Kingdom
Full-Time

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across six markets in North America and six markets in Europe, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Vantage’s business is growing exponentially through a combination of greenfield market expansion and acquisitions across North America and Europe

Compliance Department

Vantage Compliance team is responsible for Vantage internal (and customer) compliance, as well as operational excellence across sites.  The team is ultimately responsible for ensuring that BAU and operational activities undertaken in the UK & the EU are completed according to all relevant legislations, regulations, contractual requirements & good practice to maintain the standards, certification and accreditations that the company currently holds.     

Position Overview

Vantage is looking for a seasoned expert to drive collaboration and compliance (standards) across all European sites. Reporting to the Chief Operating Officer, Europe you will own and manage all processes and activities required to implement and adhere to standards and controls for applicable certifications. You will define and deliver the strategic roadmap for maintaining effective compliance across European sites, also leading Vantage customers’ audit support efforts. You will build risks, requirements and controls (RCM) matrix, implement new certification programs and innovative solutions to drive efficiency of the audit process, while demonstrating stakeholder empathy by building strong and collaborative relations with peers, leaders and cross-functional teams globally. You will be responsible for establishing and maintaining Vantage’s Compliance policies and providing insights and recommendations around processes and controls to Vantage stakeholders and executive team. You will initiate, maintain, and revise Vantage policies, regulations and procedures for the general operation of the Vantage’s compliance program and its related activities and ensure adherence at the same time with Vantage Global Compliance excellence.

Essential Job Functions

  • Function as an independent and objective body that collaborates with external professionals and internal teams to execute gap and risk assessments for all certification requirements, and reviews and evaluates compliance issues/concerns within Vantage
  • Establish, document, implement and maintain all ISO management systems applicable to Vantage, and all their internal control functions
  • Institute and maintain an effective compliance communication and training program, including appropriate introductory training and ongoing materials for applicable policies and procedures
  • Design and implement methods to track evidence collection, develop compliance standards, policies, corrective/preventive action programs; make applicable changes to work procedures to meet compliance
  • Work with departmental leaders to prepare for external compliance audits by carrying out internal audits and performing root cause analyses and impact assessment on observations and
  • Work with team members to implement new or revised customer statutory or regulatory requirements, evaluate and launch new certifications to maintain customer compliance, develop and periodically review and update Vantage policies to ensure continuing currency and relevance
  • Build and populate a compliance matrix of critical evidence needed to pass all compliances and report monthly on and/all areas out of compliance
  • Liaise with relevant authorities, Vantage experts and external professionals to analyze, develop and implement strategies necessary for minimizing risk of non-compliance
  • Manage day-to-day operation and monitor the performance of Vantage’s UK & European Compliance program on a continuing basis, taking appropriate steps to improve its effectiveness
  • As necessary, coordinate compliance activities of all functional departments to identify potential areas of compliance vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues, and provide guidance on how to avoid similar situations in the future
  • Produce and interpret reports of inspection and regularly track and report compliance key performance indicators (KPI) for executives to help them take appropriate business decisions
  • Conduct inspection of management practices and periodic assessment of Vantage’s operational functions to ensure they are in line with regulations and compliance standards
  • Monitor compliance risk controls to identify deviations and make recommendations to departmental leaders on management of compliance issues; correct and address issues of non-compliance to limit recurrence and promote adherence to set rules

Skills, Knowledge & Experience

  • Compliance experience at a global company performing compliance and auditing activities, including but, not limited to optimization of processes, documentation, verification, validation of evidence, performing internal audits and following through to obtain certifications
  • Significant global compliance experience is highly desirable
  • Experience obtaining and maintaining ISO certifications, especially ISO 9001-QMS is essential
  • Working knowledge of GDPR is essential
  • Experience building the framework, training materials, risk assessments and controls to obtain certifications
  • Demonstrated strong communication (verbal and written) skills to articulate complex risks and issues effectively to different levels of stakeholders and senior executives from a control owner, interpret inspection/audit results and make compliance recommendations, and, communicate to customers, vendors and executives
  • Experience using statistical analysis and other presentation data formats
  • Experience leading critical projects from start to end, on-boarding and leading people (employees, vendors and auditors) on a team and across multiple projects
  • Ability to think critically, solve problems and drive efficiencies using metrics and information
  • Responsive and flexible to succeed within a fast growing, collaborative, global team environment
  • Bachelor’s degree desirable; candidates with very strong compliance program and audit management experience will be considered in lieu of a degree
  • Participate and lead special or ad-hoc projects and initiatives, as required
  • Demonstrates high level of integrity
  • Learning and teaching mindset - Inquisitive to research and learn, thinks ahead, passionate to engage with and encourage collaboration with others
  • Ability to efficiently multi-task, think outside the box and operate with ambiguity and under time pressure
  • Experience with Microsoft Teams and Microsoft SharePoint highly preferred
  • Experience in program and/or project management highly preferred
  • Experience with, or knowledge of Data Center environment is preferred
  • Ability to travel up to 50%

 

Vantage Data Centehors is an Equal Opportunity Employer