Sprinklr is hiring a

Director, Corporate Communications & Public Relations

New York, United States
Full-Time

Director, Corporate Communications & Public Relations

Who we are:
Valued at $1.8 billion with 1,200 employees globally, Sprinklr is the enterprise social technology company used by the world’s most influential companies.

More than half of the Fortune 50 and 1,200+ brands including Nike, McDonald’s, Microsoft, P&G, Samsung, and many others use Sprinklr’s unified platform to help manage everything they do on social -- from listening to planning, publishing, engagement, analytics, and more -- across their entire enterprise, from marketing to customer care to sales.

Over the course of 2015, Sprinklr saw dramatic growth -- becoming one of the fastest enterprise SaaS companies in history to eclipse $100 million in annual revenue -- as a result of a strategic shift in the way businesses are investing in social. In the age of connected and empowered customers, companies are realizing that it’s no longer what they say about themselves that matters. It’s what their customers say -- and the quality of the experience a brand provides -- that determines whether a business survives.

We’ve spent the last six years building the world’s most complete enterprise social technology with this new reality in mind. Now we're leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities in enterprise software: unifying the front office and leveraging social to deliver great customer experiences at scale.

And we’re bringing the very best talent in the world together to do it.

The opportunity:
We’re looking for a strategic thinker and dexterous communicator who can shape and promote our story, educate the market on the business value of social, and make things happen at one of the world’s fastest-growing tech companies.

 

You’ll have the opportunity to drive Sprinklr’s corporate communications strategy globally while managing a talented team responsible for corporate positioning, media and influencer relations, executive communications, customer stories, and community.

 

The ideal candidate will be a brilliant and creative strategist with the organizational skills and experience to lead, as well as the expert skills and high-value relationships required to handle day-to-day execution.

Reporting directly to Sprinklr’s head of corporate marketing and communications, you’ll be a senior member of a world-class, growing team that oversees Sprinklr’s corporate brand, content marketing, events, and corporate communications. You’ll also serve as a strategic partner to the company’s executive team and marketing department.


Competitive salary, unlimited vacation days, and all the cold brew you can handle also come with the package. That and the chance to shape the reputation of a company that has already cemented itself as the leader in social technology and is challenging the status quo in enterprise software.

Responsibilities:

        Design and execute a comprehensive communications strategy that aligns with the global marketing plan and broader business strategy.

        Oversee global PR efforts and bring Sprinklr’s story to life while building relationships with the press and influencers shaping the future of enterprise software.

        Distill and codify Sprinklr’s corporate message stack, bringing a compelling and clear point-of-view throughout a global organization and cementing it in the market.

        Develop and drive an executive communications strategy and thought leadership program underpinned by content, speaking opportunities, etc.

        Lead an innovative social media and community-building strategy in a world that’s been reshaped by connectivity.


Requirements:

        8-10 years’ experience in corporate communications or public relations, preferably with expertise in enterprise software, B2B / marketing technology, and/or social.

        A strategic thinker, communicator, writer, and storyteller who can turn technical capabilities into clear, concise, and compelling benefits for enterprises and consumers.

        A confident, effective, objective-oriented leader who can manage up and down an organization, drive multiple complex projects simultaneously, and produce under tight deadlines.

        A proactive, organized, self-directed work ethic, positive attitude, and almost-obsessive attention to detail.

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